As academic libraries are instituting 3D printing into their services, assessment of these programs is necessary. This paper analyses the 3D printing program at an academic library from inception through the one thousandth print request. Information such as who was using the library's 3D printers, were they associated with specific departments on…

In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students. Although its initial performance was lackluster, workflow refinements and expanded promotion greatly improved usage, resulting in a tenfold increase in circulation and expansion of the program. This…

Many academic libraries have actively sought to articulate their value to campus stakeholders for well over a decade, and this demonstration of utility has become even more necessary as college and university budgets are scrutinized and even imperiled. This article will examine the experience of several academic libraries that have sought multiple…

An evaluation of the reference referral program at the University of California Library at Santa Barbara was conducted by a committee of the Librarians Association of the University (LAVC). This committee designed a referral form, a plan for its use, and a methodology for evaluating the program. Conclusions are complex and raise more questions…

Professionally, school librarians are faced with an explosion of choices--search engines, online catalogs, media types, subscription databases, and Web tools--all requiring scrutiny, evaluation, and selection. In turn, this support "stuff" forms a basis for making additional choices about how and what they teach and what they assess. Whereas once…

The Scenic High School Special Library Project was a six month pilot program of planning and conducting library related programs and services for Levels II and III juveniles of the Louisiana Training Institute. Its purposes were to identify library materials and activities having significant appeal for juveniles, to encourage better use of the…

Two measures of effectiveness for university libraries are constructed. The Primary Measure of Effectiveness, defined over the total population of users, considers the number of material and information items desired by the users, the number of satisfactorily answered inquiries, and the number of users. For the Secondary Measure of Effectiveness…

This study was conducted in order to ascertain the need for an information desk in a large research library with decentralized reference service where, on the basis of a preponderance of evidence in the available literature, a considerable demand for such a service would be expected. The desk was located in the center of the library's entrance…

Institutional library services for staff and residents are examined for agencies within the Department of Institutions, Colorado State Library. Data about use, library and audiovisual services, user satisfaction, facilities, staff, and budget were collected through several questionnaires: an open-ended, preliminary questionnaire; institutional…

The Design of Information Systems in the Social Sciences project (DISISS) of the University of Bath, England, has recently completed evaluations of three programs: (1) a library staff digest intended to inform personnel of the inner workings of the library; (2) an information system designed to assist professionals and private individuals working…

After five years of existence, a three-county regional cooperative including public libraries, a community college library, and local government agencies was evaluated to assess: (1) general library services; (2) the interlibrary loan program; (3) library user satisfaction; and (4) the need for additional statistical reporting. Existing records…

A survey of users of the teachers' library at the San Diego County Department of Education was conducted to assess the level of effectiveness of the library's collection and services in four general areas: (1) professional literature and curriculum collection, (2) publications from the professional resource and development service, (3) textbook…

This study analyzes the impact of library services in five medium-sized communities with differing geographic, economic, and social characteristics and determines the place of the public library within the pattern of city governmental services. Methods used for the study include interviews with community leaders, library trustees, librarians, and…

This monograph concerns a research project which employs survey and evaluation techniques to design a delivery system for library services for a low-income neighborhood. The research includes surveys of library users and of residents of the neighborhood, interviews with local organization representatives, and an evaluation of present library…

With today's demands for accountability, some new methods should be evolved for evaluating the services given by the school library media center. Since circulation counts, head counts, and similar statistics have provided only an approximation of the real services provided, an opinionnaire was devised to survey the faculty about library use,…