Introduction: This paper describes the findings of a study of 1517 public library Websites in Australia, Canada, and the United States over a period of four years. These Websites are referred to as 'electronic branches' of the libraries, thereby extending the definition of physical library branches into the digital realm. The purpose of the…

Animated maps of the library stacks were integrated into the catalog interface at Pratt Institute and into the EBSCO Discovery Service interface at Illinois State University. The mapping feature was developed for optimal automation of the update process to enable a range of library personnel to update maps and call-number ranges. The development…

The rumored death of librarianship caused by the advent of technology has not, and will not, come to pass. In this article, the author describes how technology has exponentially increased the librarian's ability to provide library service at the Calcasieu Parish Public Library, where she serves as head of Collection & Computing Services. The…

Purpose: The purpose of this paper is to follow up on the 2009 publication "Building a virtual branch at Vancouver Public Library (VPL) using Web 2.0 tools" and to explore the work that VPL has been doing in the social media space over the past two years. Design/methodology/approach: Following the launch of its new web site in 2008,…

Since SC LENDS started operating in June 2009, more public libraries have come on board. All of this on the back end connects to a Mozilla-based staff client that has distributions for Mac OS X and Microsoft Windows, using SSL encryption to keep communications secure and private between remote libraries and the servers hosted at a high-end…

In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other…

It seems, at times, that a frantic race persists to ensure that a child, in the crucial learning stages of early elementary education, acquires the appropriate reading level before he or she "gets behind." Though there are obvious issues with branding a book "Grade Level One" or "Reading Level 2.2," it is nevertheless…

This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…

With the aid of a grant from the Council on Library Resources, The New York Public Library's Research Libraries conducted an experiment lasting from July 1971 through March 1972. The object of the experiment, which was in three parts or phases, was to determine the acceptability of microfilm as a substitute for the public card catalog, the new…

Describes the results of a survey of public service librarians conducted by the Queens Borough Public Library to determine their confidence levels of using electronic resource to answer reference questions. Results demonstrated high confidence levels in using the library's online catalog and lower confidence in using the Internet. (Author/LRW)

Cooperation between different types of libraries to increase ease of patron access was not capable of great strides until the technological advances of the mid-1980s. Writers in the field are reporting increased pockets of activity, but also say that traditional ideas, such as pride of ownership or fear of future results from fixed commitments,…

This study, undertaken in the fall of 1965, had four basic objectives: (1) to determine the feasibility of centralizing the cataloging operation of the 3 library systems, (2) to determine the desirability of inter-system centralization of book preparation and acquisition, (3) to propose the operating procedures and mechanisms integral to any…

Technological developments of the past twenty years have resulted in renewed interest in book-form catalogs. Users were surveyed at two libraries to determine that their satisfaction with bibliographical data, entry points, and physical form. (17 references) (Author/DH)

Describes ways that the Denver Public Library's interlibrary loan department has adapted electronic-messaging technology to improve interlibrary loan services. Patron-initiated requesting, via e-mail or OCLC's order option, is discussed; the role of the OPAC is explained; and implementation and staff training is described. (LRW)

THIS STUDY, COVERING BOTH TECHNICAL AND PUBLIC SERVICES, IS BASED ON TWO YEARS' OPERATION OF THE CENTRAL LIBRARY AND BRANCHES OF THE BALTIMORE COUNTY PUBLIC LIBRARY--THE LAST YEAR THE CARD CATALOG WAS USED AND THE FIRST YEAR OF USING THE COMPUTER-PRODUCED BOOK CATALOG. THE FIGURES, CONTAINING SOME EXTRAPOLATIONS, WERE OBTAINED FROM THE LIBRARY'S…