Introduction: This paper describes the findings of a study of 1517 public library Websites in Australia, Canada, and the United States over a period of four years. These Websites are referred to as 'electronic branches' of the libraries, thereby extending the definition of physical library branches into the digital realm. The purpose of the…

Animated maps of the library stacks were integrated into the catalog interface at Pratt Institute and into the EBSCO Discovery Service interface at Illinois State University. The mapping feature was developed for optimal automation of the update process to enable a range of library personnel to update maps and call-number ranges. The development…

Purpose: The purpose of this paper is to follow up on the 2009 publication "Building a virtual branch at Vancouver Public Library (VPL) using Web 2.0 tools" and to explore the work that VPL has been doing in the social media space over the past two years. Design/methodology/approach: Following the launch of its new web site in 2008,…

Since SC LENDS started operating in June 2009, more public libraries have come on board. All of this on the back end connects to a Mozilla-based staff client that has distributions for Mac OS X and Microsoft Windows, using SSL encryption to keep communications secure and private between remote libraries and the servers hosted at a high-end…

The rumored death of librarianship caused by the advent of technology has not, and will not, come to pass. In this article, the author describes how technology has exponentially increased the librarian's ability to provide library service at the Calcasieu Parish Public Library, where she serves as head of Collection & Computing Services. The…

In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other…

It seems, at times, that a frantic race persists to ensure that a child, in the crucial learning stages of early elementary education, acquires the appropriate reading level before he or she "gets behind." Though there are obvious issues with branding a book "Grade Level One" or "Reading Level 2.2," it is nevertheless…

This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…

The book has made the transition to the digital age; that much is certain. However, the jury is still out on what form or forms the book of the future will take and how libraries will adapt. This article is a look at the impact of digital books on public library acquisitions, including available formats, purchasing considerations, functional…

Describes the results of a survey of public service librarians conducted by the Queens Borough Public Library to determine their confidence levels of using electronic resource to answer reference questions. Results demonstrated high confidence levels in using the library's online catalog and lower confidence in using the Internet. (Author/LRW)

This discussion of ways in which OCLC can be used by rural libraries to enhance the library services offered to rural Americans suggests that OCLC is a type of technology that can be used to overcome the insufficiency of funds to finance library services. OCLC products and services that are particularly relevant to small, rural public libraries…

Despite predictions that the Latino population will become the nation's largest minority group, mainstream publishing offers few titles for Spanish-language collections development. This article describes how the San Antonio (TX) public library has developed a "Latino Collection." Includes highlights on how the Queens Borough (NY) Public…

Describes ways that the Denver Public Library's interlibrary loan department has adapted electronic-messaging technology to improve interlibrary loan services. Patron-initiated requesting, via e-mail or OCLC's order option, is discussed; the role of the OPAC is explained; and implementation and staff training is described. (LRW)

Describes the historical background, structure, and services of OCLC. Ways in which OCLC can assist small rural libraries in meeting users' needs are discussed, including cataloging, access to a wide range of library resources, access to CD-ROM technology, and provision of a major resource sharing tool through the "Online Union Catalog"…

Various techniques for providing reader's advisory services in public libraries are discussed, including managing the reader's advisory interview, writing annotations for booklists, preparing topical and effective displays, genre cataloging, holding book talks and reviews, using library space effectively, and utilizing e-mail discussion groups to…