Vignettes, brief descriptions of fictional characters and situations, serve as a tool to study people's lives, perceptions, beliefs, and attitudes about specific situations. Although not widely used in library and information science (LIS) research, vignettes can depersonalize responses to controversial situations or behavioral responses related…

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

This paper explores the perceptions of Library and Information Science (LIS) graduates about their learning outcomes in the Master of Library and Information Science (MLIS) programme at the University of the Punjab and their employment outcomes in the marketplace. Why do LIS graduates choose librarianship as a profession in Pakistan? What is their…

This paper seeks to establish the state of knowledge of Knowledge Management (KM) among Library and Information Services (LIS) professionals, the extent to which they find positions in the KM sector, the extent to which they practise identifiable KM processes in their work and the adequacy of educational preparation and professional development…

For well over a decade, the "graying" of the library profession has been the subject of much discussion. To examine this issue the Library Research Service (LRS) initiated the study, "Retirement, Retention, and Recruitment: The Future of Librarianship in Colorado." During the last quarter of 2003, 1,241 librarians,…

Papers on national library services and activities, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "The National Library of China in its Gradual Application of Modern Technology," a discussion by Zhu Nan and Zhu Yan (China) of microform usage and library automation; (2)…

This study aims to contribute to the understanding of the library occupation and its capacity to accommodate to several pervasive changes now confronting the field, including moves toward professionalization and unionization, and reorientation of its service role toward working-class clients, and preparing itself for computer-inspired automation…

A study was conducted at the University of Denver to compare the effectiveness of microfiche as opposed to textbooks, photocopying, or reserve room reading for a library science reading assignment. Assigned material was copied on microfiche and given to each student. The results were measured by analyzing data gathered using student diaries,…

Describes results of a survey of American Library Association-accredited schools of library and information science in the United States and Canada that was conducted to determine the prevalence of and attitudes toward coursework on providing library services to students in off-campus and distance education programs. (Contains 26 references.) (LRW)