Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…

An analysis of Quebec academic libraries' direct reciprocal borrowing statistics from 2005 to 2010 reveals that the physical distance separating universities plays an important role in determining the amount of direct reciprocal borrowing activity conducted between institutions. Significant statistical correlations were also seen between the…

This study analysed the usage of Web 2.0 and Library 2.0 tools by librarians in Kwara State academic libraries. A sample of 40 librarians was surveyed through total enumeration sampling technique from four different tertiary education institutions libraries in Kwara State, Nigeria. Questionnaire was used for the collection of data. The collected…

The author was assigned the task to comment on the broad topic: "New sciences, technologies, and media--impact on education for librarianship (or libraries)." The author choose to emphasize "information science." Narrowing the subject down even further, in this article the author emphasizes some of the aspects of the…

This article explores the closing of the Howard Ross Library of Management at McGill University, Montreal, Canada. We hypothesized that closing a branch library would result in a decline in the use of library services. We measured library service using circulation statistics, library instruction workshop statistics, and data from the online survey…

When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

Eighteen scholarly papers and twelve abstracts comprise the content of the fourteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship.…

Extensive statistical data pertaining to the service's first year of operation is presented and analyzed. (JN)

An essentially comparative descriptive-analytical framework is the result of this tentative analytical approach and its application in one statewide study. (Author/JN)

This report presents statistical pictures of Illinois Public Libraries during the fiscal year 1988-1989. The information comes primarily from the Illinois Public Library Annual Report forms. In addition, text has been included that describes how a library or library system can utilize these statistics. Three sections divide the publication.…

A study was conducted to determine if the centralization of playback machine operations for the national free library program would be feasible, economical, and desirable. An alternative model of playback machine services was constructed and compared with existing network operations considering both cost and service. The alternative model was…

This annual report consists of two major sections--the system staff and programs of the state's ten library systems, and the summary budget analysis. Information provided for each of the ten systems includes the address, telephone number, name of system coordinator of the interlibrary loan office and a directory of staff members; names and…

This survey is a statistical summary and analysis of data on Texas public libraries, collected by the Field Services Division of the Texas State Library. The following statistical presentations were prepared: (1) an individual statistical profile for each public library in the state, also including the classification of libraries by population…

A study was conducted to determine if the centralization of braille operations for the national free library program would be feasible, economical, and desirable. This report presents the findings of the study in three sections. Section 1 provides background information, a summary of the first phase of operations, and the study objective for phase…