Libraries are making great efforts acquiring, maintaining, and promoting electronic book (e-book) collections; therefore, understanding what preference users have regarding e-books will help with current and future collection-development decisions. For librarians to provide e-book resources and services effectively, a thorough understanding of…

The majority of Americans think local libraries serve the educational needs of their communities and families pretty well and library users often outpace others in learning activities. But many do not know about key education services libraries provide. This report provides statistics on library usage and presents key education services provided…

The author's focus for this column within the large universe of the public services literature is on articles which stress what is best for the user. That may mean finding out why faculty use or do not use the physical library, considering the elimination of the reference desk, beginning or enhancing a library's virtual reference services, or…

This study collected Victorian (Australia) public library and public library user Internet connectivity data that: provides a baseline measure of public library Internet connectivity; describes public library type and level of Internet connectivity; details public library branch Internet connectivity; reviews the costs of public library Internet…