The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…

Summarizes the Richmond Public Library's (RPL's) experiences in development and provision of technology-based services. Describes RPL's approaches to technology-based services, including training, communicating benefits to the community, creating a community-based Web site and marketing. Explains benefits of Internet-based services to patrons,…

This evaluation of Vermont's 5-year LSTA (Library Services and Technology Act) plan begins with an overall report of results in achieving goals and objectives. This section offers an overview of Vermont's geography, population, and history and use of library services. Results are then described for each of the plan's seven goals and related…

In April 1993, the Association of Research Libraries (ARL) conducted a survey of its members to update information gathered in 1991 about the existence of quality improvement programs and the use of quality improvement processes in research libraries. A total of 91 responses (76 percent) was received to the 13 questions of the survey. Fifteen (16…

This Library Services and Technology Act Five Year Plan was prepared in compliance with Section 224 State Plans of the Library Services and Technology Act (Public Law 104-208). The goal of this plan is to assist South Carolina libraries in providing a high level of information services to all South Carolinians, regardless of the type of library…

This paper describes the increasingly dynamic involvement of information professionals in the learning and teaching process in higher education. The converged service model at the University of Birmingham (United Kingdom) is described. Established in 1995, the converged service brought the university library, computing service, television service,…

This Utah State Library Division Five Year Plan for the Library Services and Technology Act (LSTA) sets forth the principles, Division mission statement, needs, goals, evaluation plan, and programs for administering Utah's LSTA program from 2003-2007. Targets, programs and activities, and a schedule are presented for the following goals: (1)…

This paper discusses the legal basis for the National Library Board's national role for library development in Singapore. It examines the new National Library Board (NLB) Act 1995 and the direct and expanded responsibility it has given the NLB for the national and public library functions in Singapore. The paper also examines the various…

This document presents the evaluation report for Utah's Library Services and Technology Act (LSTA) program for 1998-2002. Part I, "Executive Summary," describes the evaluation study process and summarizes recommendations related to goals in the following areas: (1) basic library technology; (2) enhanced library technology; (3) PIONEER:…

This paper discusses some of the factors that lead to the success of a health information library, including: (1) the mission statement; (2) practical matters such as location, equipment, furniture, and layout; (3) considerations in writing the procedure and policy manual; (4) confidentiality; (5) staff and volunteer training; (6) sources of…

Examines the readiness of depository libraries in Canada to adopt new technologies for disseminating government publications. Findings are reported on current use of different publication formats, type of help sought by users, staff skills and training needs, adequacy of physical and financial resources, support from governing bodies, and…

This manual is written for any library planning to introduce a new or replacement automated system. It focuses on planning for an integrated system that computerizes a multiplicity of library functions using one common database. This second edition contains a new section on the preparation of a technology strategic plan, a section on developing…

The long range plan provides for the orderly establishment and expansion of programs needed to carry out the objectives of the Texas State Library. The following five major development goals were identified for the 1994-1997 period: (1) improve library services and increase library resources through financial support; (2) make materials and…

Describes the Health Information Project, a plan created by the Maryland State Department of Education that allows residents to obtain health information from public libraries. Examples of patron situations involving health questions illustrate the plan's main elements: collection development, staff training, networking with community agencies,…

This publication provides abstracts of the 239 literacy activities supported through projects funded under the Library Literacy Program, Title IV, of the Library Services and Construction Act (LSCA) during fiscal year 1986. The abstracts have been grouped for easy reference by type of activity. In cases where the projects cover more than one…