J. Paul Leonard Library at San Francisco State University launched a web-scale discovery service, branded as OneSearch in 2013. Before that, Leonard library had been using Google Scholar since 2006. This study gathered usage data on OneSearch and Google Scholar from the library OpenURL link resolver, SFX, and the interlibrary loan server, ILLiad,…

The aim of this study is to investigate if providing mathematics education pre-service teachers with animated library tutorials on library and database searches changes their searching practices. This study involved the completion of a survey by 138 students and seven individual interviews before and after library search demonstration videos were…

The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Content-enriched metadata in bibliographic records is considered helpful to library users in identifying and selecting library materials for their needs. The paper presents a study, using circulation data from a medium-sized academic library, of the effect of content-enriched records on library materials usage. The study also examines OPAC search…

The University of Mississippi Library created a profile to provide linking from Google Scholar (GS) to library resources in 2005. Although Google Scholar does not provide usage statistics for institutions, use of Google Scholar is clearly evident in looking at library link resolver logs. The purpose of this project is to examine users of Google…

This research examined teachers' online behaviors while using a digital library service--the Instructional Architect (IA)--through three consecutive studies. In the first two studies, a statistical model called latent class analysis (LCA) was applied to cluster different groups of IA teachers according to their diverse online behaviors. The third…

Describes 3.5 years' experience using BRS/After Dark and Dialog's Knowledge Index as the main systems of choice in the mediated search service of a department library on a large academic campus. Factors discussed include average use, costs, databases offered, system capabilities, comparisons of the two systems, and limitations of the systems. (13…

Describes a campuswide library services network at Lehigh University which includes electronic question answering, bibliographic services, and online search applications. Statistics on network use are presented. (eight references) (MES)

Reports results of a study that used an online survey, focus groups, and logs of telnet connections to examine Internet use when accessed through the University of Toronto Library (Canada). Discusses needs of Internet users and reveals patterns of Internet use. An appendix contains the online survey. (JMV)

Fifty-five Association of Research Libraries member academic libraries were surveyed to determine trends in use of commercially available online numeric databases. Databases searched, searchers, users, publicity, library role in relation to numeric databases, and librarians' attitudes toward and knowledge of databases are examined. The…

Describes a survey of users of ERIC and AGRICOLA databases in a midsized public university library. Statistics on the use of computerized and print resources, user reasons for choosing the computerized databases, and the percentage of inappropriate or borderline searches are presented; and implications for library services are drawn. (12…

New York University (NYU) Libraries received a 1-year grant from the Association of Research Libraries to study users' responses to its recently installed Geac online catalog, Bobcat (Bobst Library Computerized Catalog). The survey instrument, developed for Council on Library Resources (CLR)-funded national study of responses to public access…

College faculty who learned to do online bibliographic searching were surveyed immediately following and one year after training workshops. Information was gathered about user characteristics, their motivation for learning to search, and type of training needed, and conclusions were drawn about need for academic libraries to provide end user…

Detailed analysis of 462 university faculty search request forms identifies similarities and differences among representatives of academic disciplines in their approaches to seeking information online. Search particulars noted include comprehensiveness, scope, language, retrospectiveness, relevant citations, search purpose, funding, clarity, and…