Based on 403 responses to a survey of the 980 libraries on the Texas State Library Mailing List, this directory is designed to describe the variety and depth of special information resources in Texas and to provide a tool for identifying special information not readily obtainable through other means. A listing of special libraries includes…

The Public Access Library System (PALS), a two-way cable television system for the delivery of community information, was developed by the staff of the Pasadena Public Library working with a consultant under a 1-year Library Services and Construction Act (LSCA) grant. The objectives of the project were to: (1) identify six potential databases that…

This is a summary of a presentation on the Educational Resources Information Center (ERIC). The presentation provided information on how the user can gain access to the ERIC microfiche collection at libraries throughout the United States, and to reprints through the ERIC Document Reproduction Service (EDRS). Use of the Thesaurus of ERIC…

This study of periodical interlibrary loan in New Jersey focuses on access to and sharing of periodical information in the state-wide library networks and investigates the feasibility of providing online search services for such information. The three part study began with a survey of the library literature dealing with networking and an…

DIALOG, an interactive, computer-based information retrieval language, consists of a series of computer programs designed to make use of direct access memory devices in order to provide the user with a rapid means of identifying records within a specific memory bank. Using the system, a library user can be provided access to sixteen distinct and…

Preliminary inquiries into the feasibility of placing the union catalog of the University of California libraries on microfiche are reported. Recent developments in the use of microform catalogs are reviewed and an extensive table is given which summarizes the characteristics of existing microform catalogs. Another section describes the potential…

The utility of computer based on-line retrieval of material from the ERIC document files was tested by members of the ERIC Clearinghouse on Educational Media and Technology at Stanford University and by the Region IX office of the U.S. Office of Education in San Francisco. The DIALOG retrieval system developed by the Information Sciences Group of…

Reviews arguments for and against fees for online services and describes a supply side model in which the library absorbs the costs of online searching. The implementation of this policy at an academic library is evaluated and detailed guidelines for implementing such a policy are provided. (CLB)

Based on manual observation of 187 zero result online searches at a university library, this article addresses three types of problems that can produce such search results: multiple database searching, topic negotiation, and database availability. A summary of conceptual and practical recommendations for searchers are provided. (6 references) (EJS)

Based on questionnaires collected from 1980 to mid-1984, this study evaluates user satisfaction with online reference services at Northern Illinois University Library. Highlights include frequency of databases searched, relevance of references, search value, defining and measuring information needs, and suggestions for improvement of service and…

Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…

This book provides a resource to technical services managers in presenting and evaluating case studies of outsourcing programs in academic, public, and special libraries of the United States and Canada. A comprehensive overview of the options, outcomes, and assessments of outsourcing is offered; thus providing ways of managing contractual services…

Current trends in public library reference service include use of online systems; budget constraints in public sector; increased service; use, training, and supervision of paraprofessionals; centralized organization of reference service; participation in management of reference services; and more realistic attempts at measurement and evaluation of…

Presents abstracts of SIG Sessions. Highlights include digital collections; information retrieval methods; public interest/fair use; classification and indexing; electronic publication; funding; globalization; information technology projects; interface design; networking in developing countries; metadata; multilingual databases; networked…

Describes an ongoing project by the State University of New York (SUNY) College at Cortland's library which seeks to facilitate the sharing of CD-ROM databases between four area SUNY college libraries over a wide area network. The resulting impact on reference services is discussed, and user surveys are appended. (Author/LRW)