Profiles Dorothy M. Schirtzinger, library director at the Lee County Library System (LCLS) in Fort Myers, Florida. Discusses her education and early jobs; mentors; the educational mission of the library; increases and developments in staff, branches, budget, and in-library and outreach programs; automation; federal funding; and future plans. (AEF)

Five Grand Challenges are proposed for library research: (1) Library service: Could library services be made more meaningful? (2) Library theory: Who knew what when? (3) Library design: Have digital libraries been designed backwards? (4) Library values: How neutral can libraries be? (5) Library communities: How do communities differ? (AEF)

Presents a historical overview of the creation of Native American tribal libraries. Describes the current status of libraries on reservations today and outlines four major problems tribes have in trying to sustain library services on their reservations. Summarizes identified information needs of Native Americans and examines the future of Native…

Discusses cooperative library development in Europe and the concept of national library policies as the result of library programs in the European Community. Topics addressed include library trends; international standards; information technology; differences in library services throughout Europe; lending and rental rights; and data protection for…

Reports on Bill and Melinda Gates's tour of Alabama, the first state to be wired to the Internet by the nonprofit Gates Library Foundation, and the model for connecting 1000 more libraries this year. Mutual appreciation between Alabama librarians and the Gateses resulted. An interview with Bill Gates focuses on challenges libraries face in…

Describes recent changes in the District of Columbia Public Library. Highlights include the search and appointment of a new director; financial problems; past managerial problems; needed technology updates; the impact of municipal government problems; and a sidebar with a biography of the new director, Molly Raphael. (LRW)

Describes the framework in which the research library at the University of Illinois at Chicago (UIC) reengineered its technical services operations. Focuses on the activities of the "Before Team" in evaluating, measuring, and redesigning the work processes that occur before the library receives an item. Discusses the results. (Author/AEF)

There is an electronic revolution in the library which may prove to be a revolution in the humanities and in the nature of learning and education. The humanities are an essentially human enterprise of which the record reposes in books in libraries. The central role of libraries in preserving these ideas must survive the electronic revolution.…

The emerging field of knowledge management offers academic libraries the opportunity to improve effectiveness, both for themselves and their parent institutions. This article summarizes knowledge management theory. Current applications in academic libraries and higher education are described. Similarities and difficulties between knowledge…

Describes characteristics of core competencies. Examines the competencies a librarian should possess. Discusses types of competence and reviews advantages of developing and improving core competencies. Looks at core competencies in terms of the major service areas of public libraries. Presents several steps for building core competencies.…

In 1998, the Houston Public Library launched a new library card campaign. Through extensive outreach, community partnerships, and the support of a major corporation, the program nearly doubled the number of children with cards in one fiscal year and increased juvenile circulation by more than 20%. The program led to an increase in library funding,…

Reports on an initiative by the Toronto Public Library to create the "Virtual Reference Library" (VRL). Describes the first service to be offered, a Dewey application called "Science Net." Discusses the VRL and its precursor, objectives, basis for its funding, technical aspects, progress to date and future direction. (AEF)

Examines whether the established and traditional norms and standards of public librarianship structure the way challenges such as market orientation and privatization are met and coped with, or whether these standards are losing their structuring power. Compares three metropolitan library systems representing three different levels of…

Reflects on implications of phases one and two in the United Kingdom's Electronic Libraries Program (eLib). Discusses the four components of the third phase which includes the merging of print and electronic resources in the hybrid library. Discusses managerial lessons learned. (AEF)

Developing a library collection is one of the most important pursuits in medical librarianship. A library's collection is its foundation, and the collection is the central information resource upon which most library activities rely. Today's vision of the medical or health sciences collection must incorporate a broader range of materials,…