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Bookstein, Abraham – Library Research, 1982
Presents the results of a study on data collection instruments, specifically questionnaires, used by libraries in evaluating resource use and institutional effectiveness. A number of causes for inconsistent survey results are identified and problems with imprecision in survey question terminology are discussed. (JL)
Descriptors: Adverbs, Data Collection, Error of Measurement, Library Research
Budd, John; DiCarlo, Mike – Library Research, 1982
Presents the results of a joint effort by Northeast Louisiana University and Southeastern Louisiana University to measure user satisfaction with the services of their libraries. The development of a survey instrument is described, the questionnaires designed for faculty and students are discussed, and the results of the studies are analyzed. (JL)
Descriptors: Academic Libraries, College Faculty, College Libraries, College Students