In-house surveys of patrons conducted in 20 public libraries in a county library system revealed no meaningful differences among the samples in reasons given for selecting the library to visit or in their uses of the library, although meaningful differences were found in their evaluations of the libraries' facilities. (Author/EM)

Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)

Presents statistics from 1978 survey of public library patrons concerning relationship between distance and library usage and compares them with results from 1968 survey. Data for branch libraries showing effects of age, education, and mode of transportation used are discussed, and three specific contexts are examined. Seven sources are cited.…

Requests for published materials made over a two-year period by 79 research fellows in the humanities are analyzed by format, date of publication, subject, and language. The results of this study are compared with results of citation and library use studies, and discrepancies are noted. (Author/CLB)

Public library users made judgments about the competence of reference librarians whom they observed in videotaped interviews. Two social factors were varied in the interviews: the gender of the librarian, patron, and observers; and the communication behavior exhibited by the reference librarian toward the patron. Nineteen references are cited.…

Comparison of return rates of materials from Ohio State University Libraries to other home loan studies for academic staff and students indicates that due date may be less important than previously thought, and publicity should be tested as means to encourage students to return materials at earlier date. (12 references) (EJS)

Presents a methodology for construction of location modeling for public library facilities in diverse urban environments. Historical and current research in library location is reviewed; and data collected from a survey of six library systems are analyzed according to population, spatial, library use, and library attractiveness variables. (48…

This review of the transition from library card catalogs to online public access catalogs (OPAC) (1981-1982) discusses methods employed by online catalog use studies (self-administered questionnaires, OPAC transaction logs, focused-group interviews, feature analysis, online search and retrieval experiments) and new directions for OPAC research…

This study was designed both to determine if patrons are able to discern differences in library performance and to investigate relationships between patron evaluation and use of public libraries. Highlights include study procedures, instrumentation, data collection, results of data analyses, and interpretation of results. Eighteen references are…