Reports on microcatalog use studies conducted at the University of Oregon which demonstrated that users encounter difficulties with multiple-file microfiche catalogs. Retrospective conversion strategies and the costs of converting records into machine-readable form are considered. Thirty-five references are listed. (FM)

Observations on the causes of user frustration at Sears Library, Case Western Reserve University were done in 1972 and 1974. A method of analysis was developed that allows for the calculation of four independent probabilities indicating measures of performance of acquisitions policy, circulation policy, library operations and users. (Author/AP)

Part-time students at City of London Polytechnic were surveyed regarding their use of the library. This report explains the methodology, presents survey results, and summarizes conclusions of the study. Analysis is based on a response rate of approximately 26 percent of the questionnaires which were distributed to a sample of students. In addition…

Reviews of use studies of online systems at academic libraries support the need for aggressive public relations techniques to increase usage. An examination of user needs reveals the existence of a potential market of users that can substantially benefit from online services, but, so far, has not been reached by the libraries that supply these…

Describes the use of CoSy, a computer conferencing system, by academic librarians at McMaster University in Ontario. Computer-mediated communications systems (CMCS) are discussed, the use of the system for electronic mail and computer conferencing is described, the perceived usefulness of CMCS is examined, and a sidebar explains details of the…

Surveys the literature on the lack of use of government documents collections in academic libraries and discusses using library displays to increase awareness. Bibliographies on preparing library displays, locating ideas for government documents displays, increasing awareness and use of government publications, and specific documents for displays…

This update of a survey taken by the authors in April 1978 on the use of online services in British academic libraries (Online Review; v3 n2 p195-204 1979) concentrates on the following areas: (1) general pattern of use; (2) current arguments for charging users for online services; (3) current academic library practice on charging; (4) specific…

Suggests such traditional measures of an academic library's worth as volumes added, numbers of serials, total staff, and materials expenditures have no significant correlation to the effectiveness of a library's services or user satisfaction; also that future success in effectiveness lies with cost effective management of available resources. (RAA)

Discusses the role of stacks support staff and student assistants in providing point-of-use assistance and instruction in Oregon State University's library. A user's survey is described; staff training is explained; and survey instruments and Stack Maintenance Team recommendations are appended. (LRW)

This document is one of ten kits distributed annually by the Systems and Procedures Exchange Center (SPEC), a clearinghouse operated by the Association of Research Libraries, Office of Management Studies (ARL/OMS) that provides a central source of timely information and materials on the management and operations of large academic and research…

One hundred fifty academic libraries were surveyed to determine if professorial note photocopying services were a factor in any decline in use of reserve by faculty at their institutions. Eighty-six responses were received. While they did not feel that use of library reserve services were being jeopardized, respondents indicated a number of…

This document reports the results of a library use study conducted at Frazar Memorial Library (Louisiana) in 1983 as a follow-up study to a 1976-77 library use study. The purpose of this investigation was to determine the extent to which patrons used and were satisfied with library services, to identify areas for improvement, and to gather data…

Noting that the primary function of electronic mail within research libraries has changed from interlibrary loan to administrative purposes in the last four years, this kit begins with an overview of the results of Association of Research Libraries (ARL) surveys of the use of electronic mail (e-mail) in member libraries conducted in 1984 and 1988.…

This report examines the college of pharmacy library in relation to its historical development, present facilities, services, and user satisfaction, and makes a statistical comparison between the University of Houston College of Pharmacy Library and other accredited pharmacy libraries nationwide. Data were gathered through 28 completed library…

This 1980 survey of 3,356 users of the Georgia State University library gathered data on user affiliation, library usage, frequency of usage, perceptions of library adequacy, usage by field of study, and user residential patterns. It was found that over half of the users are undergraduates, 29 percent are graduate students, and 14 percent are not…