Summarizes the highlights of a report on the results of a 1989 survey conducted by the National Center for Education Statistics (NCES) to obtain current information on the availability and usage of services for children in public libraries. The design of the questionnaire and unasked questions for future research are mentioned. (EAM)

This study was launched to address concerns about the needs of after-hours users going unmet at the Cleveland (Ohio) Clinic Foundation Library Services Department. The collection itself is available for use on the premises by clinic employees 24 hours a day, but employees do not remain on site to provide assistance, materials may not be signed out…

This report analyzes data from an April 2002 survey of Colorado adult and young adult (high school age or older) public library patrons. Findings indicated that: technology in public libraries spans all demographics and fulfills a highly demanded patron need; technology have-nots are not limited to the poor or under-educated; and library patrons…

Discussion of the use of academic libraries by external users focuses on a study that investigated how libraries deal with local business people as external users. Literature on external access to academic libraries is reviewed, and fee-based information services are considered. (42 references) (LRW)

Describes a study that measured the benefits of an automated catalog and automated circulation system from the library user's point of view in terms of the value of time saved. Topics discussed include patterns of use, access time, availability of information, search behaviors, and the effectiveness of the measures used. (seven references)…

The University of California San Diego (UCSD) Libraries User Survey was designed to have its results in machine-readable form. Library management, anticipating the need for detailed statistics for future decision making, required that the survey results be manipulatable by library managers. Responses to the 1996 use survey were solicited from…

The survey reported here was part of a larger project, the Wheatland Library Inter-Agency Collaboration Pilot Project. This Student User Survey summarizes data and recommendations for improved collaboration between the schools and the Wheatland Library. This report presents the findings of the survey along with recommendations. It provides a…

Local history/genealogy collections are found in approximately 60% of Ohio public libraries. These collections range from fully established large collections to those in the process of being organized. A survey was made of 140 of these public libraries to determine how the collections are utilized. Areas such as organization, management, policies…

Reports the findings of a survey of Rhode Island depository libraries that examined how the state's publications are cataloged by libraries and located by users. It is concluded that a system of bibliographic access based on user needs and universally adopted by the libraries would improve access. The questionnaire used is appended. (12…

A five-page electronic questionnaire was sent to 113 special librarians who responded to "Call for Participation" announcements posted on nine computer conferences in July 1991 and a similar announcement in the August 1991 issue of the monthly newsletter of the Special Libraries Association. Fifty-four librarians completed the…

Reports measures of the gains in search time and likelihood of success in known-item searches with the Acorn automated catalog at Vanderbilt University. User time and search success are valued in dollar terms to make the measures meaningful for system design choices. (Author/CLB)

This document reports results of an online survey that examined practices and procedures in the management of electronic resources in 65 academic library reference departments. Responses are related to: (1) student population; (2) library use by community people; (3) number of public access workstations, workstations with World Wide Web access,…

This research sought to gain an impression of the use of the Internet by school librarians in the United Kingdom and South Africa. The research questions addressed the issues of access to the Internet by school librarians, the purposes for which school librarians used e-mail and the World Wide Web, the demand from teachers for access to the Web,…

Describes the results of a study of academic libraries that was conducted to determine what influences users when choosing an online database to search. Highlights include quality content; intuitive interfaces; convenient access; recommendations from library instruction or instructors; and the availability of full text. (LRW)

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…