A user evaluation of library services and facilities revealed a dichotomy of the user population into director and non-director subgroups. (Author/PF)

To meet future demands for more services with relatively fewer resources, an inhouse management survey was conducted. This paper focuses chiefly on the administration and the technical services division. (JB)

The focus of this survey, conducted by the Office of Management Studies, is on the seventy-eight university libraries in the Association of Research Libraries (ARL). Fifty-two libraries were interviewed by telephone calls which employed a detailed interview guide and produced a profile of practices and interests. All but three of the 25…

To develop organizational recommendations, propose new management procedures, and assist in budget preparation, a management improvement analysis was undertaken at the Seattle Public Library. Discussions were held with library board and supervising staff on all aspects of organization, operations, and services; a trial budget procedure was…

With funding from the Council of Library Resources, visits were made in the summer of 1974 to the public libraries of ten large cities in order to examine their procedures for setting goals and objectives. Since the goal-setting process implies the selection of priorities and the application of leadership by the library administration, the…