Describes a study that used survey questionnaire and case study methodologies to compare proportional relationships among services to children, teenagers, and adults in California public libraries during fiscal years 1977-78 and 1982-83. It is concluded that the findings both support and refute the belief that youth services received limited…

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

A survey of 301 Illinois special libraries was conducted in 1982 to determine the number and type of statistics collected by these libraries and the ways in which these data are used. The mean number of statistics collected was reported as 10, including both technical and public service measures. Measures kept regularly by at least 50% of the…

Over 200 brief reports and some 85 case studies, developed from responses to a national questionnaire, report the state of the art for new media activities in public libraries. Through these case studies of large and small libraries throughout the United States, a picture of public library use of television, audio programs, mediamobiles, plus all…

An assessment of the impact and adequacy of new secondary school library programs was undertaken to formulate policies and plans for the next stages of the Victoria (Australia) Commonwealth libraries program, a secondary school library development effort in effect from 1969. The impact on attitude and resource usage was evaluated by comparing…

This study of public library employees' perceptions of library goals based on one case study reveals that staff hold generally conservative views of public library purpose and prefer goals that are print-based and directly related to reading. Most significant influences on perceptions are local practice and practical considerations. (24…

Phase one of the Effective College Library research project, conducted between July 1995 and March 1996, entailed a review of evidence about library support for teaching and learning in further education. The results are detailed in this report. Questionnaires focusing on innovative practices were distributed to all 453 Further Education (FE)…

Compares the results of an interlibrary loan (ILL) user satisfaction survey conducted among the Greater Midwest Research Library Consortium members with institution-specific data from Iowa State University and University of Arkansas. Discusses contrasts in policies in light of results that show significant differences in supplier charges per…

Presents a survey of 56 federal depository libraries in Illinois which covered the following: the depository name, the librarian's name, percentage of federal depository documents selected, collection strengths, length of retention, access to documents, Internet access, staff time devoted to collections and services, professional activities, and…

Characteristics of selected public libraries into which adult literacy programs have become integrated are reported. Data are drawn from visits to five library literacy programs, telephone interviews with officials of 20 selected library literacy programs, and data submitted in the nominations of 68 programs from 22 states. Part 1 describes the…

The West Virginia project has, in the past year, tried to establish definitive areas of mutual responsibility and to develop specific objectives towards coordinating public libraries and Adult Basic Education (ABE). Specific objectives designed to coordinate services included community agency referral, selection of materials, identification of the…

This book provides a record of the literature on library issues pertaining to distance and open learning. It also covers library services for part-time students and remote access to electronic library resources. The bibliography contains references to 518 articles, papers, reports, book chapters, theses, and dissertations, most published after…

This self-study of the Ezra Lehman Library at Shippensburg State College presents the analyses and recommendations of two library task forces--one on organization, communication, goals and objectives, and one on user relations. The responsibility of the first group was to develop implementable recommendations for necessary or desirable changes in…

Two agencies of the Columbia, South Carolina community, the Richland County Public Library and the Adult Education office of Richland County School District One, merged their efforts to better serve clients and potential clients of the Adult Basic Education (ABE) program of District One in 1972-73 with the support of a grant channeled through…

This paper looks at how well school library media programs are realizing the mission, objectives, and challenges set by "Information Power," the national guidelines created by the American Association of School Librarians (AASL) and the Association for Educational Communication and Technology (AECT). Teacher-librarians are struggling to…