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Wiltse, Helen – 1988
Noting that the primary function of electronic mail within research libraries has changed from interlibrary loan to administrative purposes in the last four years, this kit begins with an overview of the results of Association of Research Libraries (ARL) surveys of the use of electronic mail (e-mail) in member libraries conducted in 1984 and 1988.…
Descriptors: Academic Libraries, Delivery Systems, Electronic Mail, Foreign Countries
Download full textLay, Teresa M. – 1999
E-mail reference services in Ohio public libraries was studied using the survey method in January 1999. Through the Ohio Public Library Information Network (OPLIN), the researcher identified 94 Ohio public libraries that have World Wide Web pages that host an e-mail address as a contact method. Fifty-nine questionnaires were returned, resulting in…
Descriptors: Electronic Mail, Library Automation, Library Networks, Library Services
