This paper discusses some of the more recent major user studies and examines their methods, findings, and conclusions. The appendix includes a brief bibliography of bibliographies of user studies. (Author/MF)

This update of a survey taken by the authors in April 1978 on the use of online services in British academic libraries (Online Review; v3 n2 p195-204 1979) concentrates on the following areas: (1) general pattern of use; (2) current arguments for charging users for online services; (3) current academic library practice on charging; (4) specific…

Review of research on online public access catalogs sponsored by Council on Library Resources notes the scope and method (questionnaires administered to catalog users and nonusers in 29 participating institutions) and findings and applications (including organizational setting and computer system, catalog use and satisfaction, and implications).…

The use of online searching by reference librarians to provide actual answers and not just bibliographies or current awareness printouts has the potential to save time and money for the reference department. The quick reference service can actually promote rather than compete with the library's online search service for in depth subject searching.…

This study examines the use of online bibliographic retrieval systems in a selected number of science and technology libraries chosen for their leadership reputation; it is limited to the use of online systems operated by a library staff member. Participating libraries included 12 academic, one government, and 10 research or institutional…

Microcatalog use studies at the University of Oregon have demonstrated that users encounter access difficulties when confronted with a multiple file microfiche catalog. This research verifies theories by Mooers, Zipf, and others that the public minimizes search efforts and implies that closed catalogs with supplements such as add-on catalogs will…

Findings of focused-group interviews conducted for OCLC study of library users and online public access catalogs (OPACs) indicate users like OPACs, have problems finding right subject heading, envision features to improve subject access, want access to more than books, and want OPACs to provide new services. Eight references are listed. (EJS)

Reviews the results of a brief questionnaire survey of academic libraries in the United Kingdom to determine use of on-line information retrieval, including major systems used, justification of on-line services, recipients of the services, service integration into present reference and information services, and charging and budgeting…

Based on a survey of 160 Texas college and university libraries, this study reports on their access to and usage of 3 online information retrieval systems: Bibliographic Retrieval Services (BRS), Lockheed's DIALOG Information Services, and System Development Corporation's ORBIT Information Retrieval System. The study finds that 24 percent of all…

This report describes a survey conducted in 1979 to determine user response to SCORPIO, part of the Library of Congress Information System (LOCIS) consisting of online catalogs that are used directly by the public and are integrated with regular reference services. A questionnaire distributed to 123 users of this system asked about types of users,…

Patron use of periodical indexes was studied by interviewing patrons on random basis as they used periodical and newspaper indexes. A questionnaire was designed to gather information on citation elements, how patrons locate magazines in library, and how they use university's serials holdings list. Seven references and questionnaire are appended.…

Findings of study of user perceptions of online public access catalog in an academic library system indicate that: most patrons learned to use system from printed instructions; next most frequent sources of information were library staff and help feature; most patrons were extremely satisfied with system. Six references are cited. (EJS)

A user survey was conducted at the Hugh Stephens College Library to determine the degree of user satisfaction and identify limiting factors. Analysis of data from 203 data sheets completed by patrons requesting specific titles reveals that acquisitions by the library and user error are more significant limiting factors in this library than either…

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

Patron use of periodical indexes at an urban academic research library was studied over a 7-week period in the summer of 1982. A total of 98 patrons were interviewed on a random basis as they used various periodical and newspaper indexes. The questionnaire was designed to gather information on citation elements, the methods patrons use to locate…