Describes the results of a survey of public service librarians conducted by the Queens Borough Public Library to determine their confidence levels of using electronic resource to answer reference questions. Results demonstrated high confidence levels in using the library's online catalog and lower confidence in using the Internet. (Author/LRW)

This report provides preliminary findings and a summary of study activities for Stage I of a project that examined public library Internet services that could impact the Digital Divide. The first section discusses the E-rate program and the Digital Divide, including closing the gap in the Digital Divide and public library Internet connectivity and…

Discussion of library Internet access and filtering focuses on a survey of Ohio public libraries that showed 17% of libraries are using filters to restrict access. Legal actions, Internet use policies, alternatives to filtering, complaints from the public, and recent court cases are examined. (LRW)

Examines academic library service to labor groups, particularly in the area of Internet training. Results of an informal survey of 53 academic libraries in schools with labor study programs in the United States and Canada indicate that few provide direct services to labor unions, and provides an example of one that does at Cornell University.…

Plots trends in the growth of Internet use. Discusses pornography on the Web, using filters, and the ALA response. Reports results of a survey of Internet availability within Pennsylvania public libraries. Findings indicate more than 90% of respondents offer access to the Internet, nearly 80% do not use filters, and 50% attempt to control access…

This report analyzes data from an April 2002 survey of Colorado adult and young adult (high school age or older) public library patrons. Findings indicated that: technology in public libraries spans all demographics and fulfills a highly demanded patron need; technology have-nots are not limited to the poor or under-educated; and library patrons…

The 1997 volume of Rural Libraries includes two issues containing seven articles. Articles are: (1) "Information Access through Electronic Databases for Rural Public Libraries" (Kitti Canepi); (2) "Bookmobiles in the Burbs" (Joyce Voss); (3) "Bookmobile Survey" (Liam Kennedy); (4) "Connections: Internet in Rural…

The Canadian Association of College and Technical Libraries (CTCL) survey was mailed out to 135 CTCL member libraries in February 1996. Results paint a positive picture of the ability of Canadian college and technical libraries to incorporate new technology into their service delivery within a relatively short time frame. Eighty-five libraries…

This study collected Victorian (Australia) public library and public library user Internet connectivity data that: provides a baseline measure of public library Internet connectivity; describes public library type and level of Internet connectivity; details public library branch Internet connectivity; reviews the costs of public library Internet…

Presents the results of a survey conducted at the State University of New York Albany to explore library patrons' use of the Internet and their use of the library-sponsored Internet instruction program. Results indicate that most Internet users chose to learn on their own; different instructional needs, based on gender and learning style were…

Uses qualitative survey data to find patterns and themes among librarians with regard to their attitudes toward the Internet and reference services, and related professional activities. Includes a selection of categorized survey responses, interpretation of the data by the author and suggestions for further research. (Contains 3 references.)…

This study examines the role of external funding in the development of public library network resources and services, their identification, and their benefit and impact, particularly as they affect the digital divide. The study was conducted between February 2001 and January 2002, employing a range of data collection techniques, including site…

This study updated statistics about public library outlet and system Internet connectivity and network services using the 1997 public library dataset produced by the National Center for Education Statistics through the Federal-State Cooperative System. Using geographic information system-based techniques, a research team at the Florida State…

Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet…

This 1996 National Commission on Libraries and Information Science (NCLIS) survey gathered data from a national sample of public libraries concerning the current level of public library involvement with the Internet. The purpose of this study was to: (1) provide policymakers, researchers, and library professionals with longitudinal data that…