A user evaluation of library services and facilities revealed a dichotomy of the user population into director and non-director subgroups. (Author/PF)

This report presents the results of a survey that gathered information from Association of Research Libraries (ARL) members on insuring library collections and buildings. Data are presented on kinds of insurance and coverage, valuation, special insurance on electronic data, sprinkler systems, losses, and insurance problems. A copy of the survey…

A document retrieval study conducted before and again after the building of a more centralized library at Syracuse University is used as an example of the kind of data gathering which can lead to improved decision making and evaluation of library services by library administrators. The study is discussed in detail to facilitate replication and to…

Use studies were conducted at the main libraries and science branches at the Davis and Santa Cruz campuses of the University of California to gather data for use in the detailed planning for establishing regional compact shelving facilities for infrequently circulated library material. Analysis of preliminary data on the three areas…

A system study of the Shelter Rock Public Library was conducted using available documents, background statistical data, and site visits. The library was found to be a strong public institution. The study group's major recommendations included: reorganization of the staff into three major departments--public services, technical services, and…

Describes the historical development and current status of U.S. zoological libraries, based on information received from 78 libraries and 32 archive collections. Topics discussed include current library collections, management, and services; establishment of libraries; library staffing; library facilities; budgets; and users served by the…

Reports on survey utilizing questionnaires, interviews, examination of relevant records, and personal observation to assess state of the art of college libraries in Kerala (smallest Indian state). Administrative set-up, organizational efficiency, finances, book selection and acquisition, technical processing, library collections, library services,…

In the spring of 1980, the State of Wisconsin Division for Library Services conducted a survey to determine the level of children's services offered by public libraries throughout the state. Questionnaires were sent to the 435 public library units in the state offering library services, and 363 of these responded to the survey. Cross tabulations…

This analysis of data from major library studies provides a wide range of information on public libraries in America in the 1970's. Following a discussion of the history and stated purpose of American public libraries, figures are presented for library size, population served, area served, governing bodies, financial support, revenue allocation,…

There are many different approaches to the concept of "quality," which focus on both "what" defines the quality of a service and "who" defines quality. A study funded by the British Library (England) sought to define an approach to quality appropriate for the delivery and effective management of public library…

To develop organizational recommendations, propose new management procedures, and assist in budget preparation, a management improvement analysis was undertaken at the Seattle Public Library. Discussions were held with library board and supervising staff on all aspects of organization, operations, and services; a trial budget procedure was…

A survey of 99 academic music librarians identifies current administrative practices regarding cataloging and attempts to determine how these practices affect user service and cataloger satisfaction. Highlights include the problem, administrative structure, physical facilities, location of cataloging tools, music catalogers' duties, support staff,…

This SPEC (Systems and Procedures Exchange Center) Kit and Flyer reports results of a survey conducted in January 1999 that examined how ARL (Association of Research Libraries) member libraries assure the safety and security of persons, library materials, physical facilities, furnishings, computer equipment, etc. Forty-five of the 122 ARL member…

A study was made to determine the present state of book storage in large North American academic libraries. A letter was sent to every academic library in the Association of Research Libraries (ARL) to inquire if they engaged in book storage. From the 35 which answered affirmatively, 15 were selected for visitation: the libraries of the…

In the fall of 1978, field visits--involving facility tours and interviews with administrators, school and library personnel, and patients--were made to institutions run by the Maryland Department of Health and Mental Hygiene. This department includes the Aged and Chronically Ill, the Juvenile Services, the Mental Hygiene, and the Mental…