This report discusses the following aspects of New York Public Library systems: services, resources, organization and government, accessibility, users and uses, role of the state, management, finance, special problems of New York City libraries, and trends. Information was collected mainly during late 1964 and 1965 and was gathered from local…

This commentary is taken from speeches and discussions at (1) Meeting on New York State Library Development, Albany, March 3, 1967, (2) Annual System Conference, Lake Minnewaska, March 30-April 1, 1967, and (3) Meeting of School Librarians and Administrators, New York City, May 15, 1967. Discussions cover the methodology and findings of the…

In order to measure the effectiveness of its libraries, the City of London Polytechnic Library and Learning Resources Service surveyed its users and compared the results with a study completed the previous year (1973). Tables and statistics have been provided for: number, type, status, and academic department of users; frequency of use;…

Presents an annotated bibliography of 33 reference items--including several CD-ROM products--published during 1991-92 that were recommended by librarians. Materials are listed in the following areas: general works; business, science, and technology; fine arts; history and genealogy; medicine and health; and social sciences and humanities. A…

Data from 164 questionnaires completed by users of Toronto's Municipal Reference Library over a 2-day period in April 1980 were used to construct a profile of user characteristics. The questionnaire addressed such factors as the user's reason for coming to the library, the types of materials consulted, staff assistance, user knowledge of the…

Participants in a workshop on the ethics and problems of medical reference service in public libraries generally concluded that people have a right to information concerning health and librarians should rely on common sense in answering medical reference questions and refrain from interpretation and diagnosis. Presentations included a report on a…

This survey, performed under the authority of the New York State Library Services Plan Act, Project 30, 1964-1965, was conducted to determine the System's reference needs, including book, personnel and building requirements. Emphasis was to be placed on Rockland County and its libraries, and these requirements were to be related to the development…

An investigation of the school and public libraries in Newport, New Hampshire was conducted to determine the kinds of cooperation which would lead to the best possible service for users. The following major recommendations were made. First, it was suggested that the Advisory Council on Libraries created for the study, be maintained, and that a…

Reports the results of an informal survey of reference librarians in large and medium-sized public and academic libraries who were asked how they kept up-to-date on reference materials and techniques. The roles of professional reading, staff meetings, staff information sharing, and conferences and workshops are discussed. (Author/JL)

Discussion of off-campus library services focuses on a literature review of surveys on reference services to off-campus users that investigated the philosophy of service, student demographics, the reference environment, materials provision, theory versus practice, reference assessment and guidelines, local library partnerships, and future trends.…

Describes a study of the current usage and status of CD-ROM products. Results of a survey of academic and research libraries that covered products owned or subscribed to, how they are paid for, numbers of workstations, usage, and cost are reported. The years 1984-85 and 1989-90 are compared. Cancellation of print sources is also addressed.…

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…

The "College and University Libraries" machine-readable data file (MRDF) is one component of the larger "Higher Education General Information Survey" (HEGIS). It contains data on the characteristics and activities of approximately 3,000 academic libraries associated with most of the institutions of higher education in the…