Surveys two private and two public preschool facilities for usage of school resources and library services and materials. The study concludes that interest in bibliographic services is high; however, improvement of communication among schools and libraries is needed to promote greater use of library resources. (RAA)

This survey of public library use in Arthur, Illinois, reveals that 14 percent of nearby Amish population have purchased nonresident, family library cards. Comparison with rural populations in downstate Illinois and library use in Ohio Amish settlements suggests changes in Amish culture and role of public libraries near Amish settlements. Includes…

The purposes of the study which this report describes were to assist the San Francisco Public Library in further documenting the need for a new main library building, to consider financial alternatives, to recommend a site, and to develop a program of facility requirements for the future. Although not an organizational study, it has considered the…

At the request of the Chief Officers of the State Library Agencies, the Gallup Organization, Inc. studied attitudes and behavior concerning the use of public libraries in America and reported their findings. In the first phase of this national survey, 1,561 adult men and women were asked their sources of information; the extent to which the…

The eleven conference papers emphasize the need for research into the "why" and the "who" of the library non-user. Attitudes and environmental factors contributing to non-use are: (1) lack of student motivation by pre-college experience with libraries; (2) failure of instructors to utilize the library except as a reserve collection, (3) failure of…

The purpose of this study is to identify users of Pennsylvania public libraries and determine their reasons for using the library. In addition, the study provides information describing the impacts and benefits to those users as a result of their contact with the public library. The objectives were to: (1) describe users in terms of their…

The purpose of this study was to document the educational activities being offered to citizens of all ages through Indiana's 239 public libraries. A mail questionnaire was distributed to every main library and branch in the state, requesting information on the kinds and numbers of education-related services and programs provided in 1987, and…

In a study to determine library use and attitudes of students enrolled in external degree programs, a questionnaire was administered to a random sample of nonresident students at Empire State College, in the New York State Regents External Degree Program, and at Goddard College. Analysis of the data showed that the majority were full-time…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

The overriding goals of this research project, which investigated the extent to which the rural public library is meeting the information needs of its constituents, are to enable the rural public library to become a more efficient disseminator of information and to enhance its role in the development of rural America. The study targeted both rural…

The results of three surveys conducted in 1983--one of Texas Tech University students, one of the library staff, and one of faculty members--indicated that all three populations surveyed agreed that the library should provide bibliographic instruction for students. Preliminary profiles of user needs were developed on the basis of responses to the…

This is the report of a 1975 survey study on the information needs of adults in the service area of the Eastern Shore Regional Library, conducted to provide data for improving public library services and for future library planning. A questionnaire containing 192 steps was used in interviewing a selected sample with fair demographic representation…

A study was made to determine the adult public's expectations and attitudes about public libraries in the southern Maryland region, which encompasses St. Mary's, Charles, and Calvert counties. Survey instruments and interviewing procedures were developed to make these determinations to create profiles of the library user and non-user based on age,…

ERIC/CLIS has compiled this bibliography in an effort to assist the members of the library community who are concerned with the role of public libraries. Although unpolished it is hoped that this tool will serve as a general reference source for those who wish to undertake the preparation of critical review articles or substantive state-of-the-art…

In order to find reliable methods of ascertaining quality in library service, three public libraries in the Chicago area were assessed using the Rutgers "Performance Measures for Public Libraries." The Rutgers study can reveal the needs and characteristics of library patrons, and may itself be instrumental in increasing patronage. It…