Directors of Alabama's 180 public libraries and 21 library systems were surveyed to determine their use and opinions of the "1988 Standards for Public Library Service in Alabama." Replies included feedback on standards directors considered most or least helpful and suggestions for additional standards. Analysis of the responses is…

In November 1994, directors of Alabama's 21 public library systems were surveyed to determine their experiences with, and opinions of, the 1988 "Standards for Public Library Service in Alabama." Replies were received from nine (34%) of the directors. Directors were provided with a list of 15 ways in which they might have used the system…

Discusses the adoption of "Standards for University Libraries" in 1978/79 by Association of Research Libraries (ARL) and Association of College and Research Libraries (ACRL), including the definition of universities and colleges, ARL/ACRL committees, the standards, and a survey of 88 library directors concerning usefulness of standards.…

Presents a study on Illinois library directors' knowledge of the American Library Association's (ALA) Code of Ethics; 180 questionnaires (out of 252) were returned. Results suggest that a segment of the library profession is aware of the ALA Code of Ethics and is strongly supportive of the statements therein. (Author/AEF)

In July 1982, 10 member libraries of the Association of Research Libraries (ARL) were surveyed to obtain information on their existing budget practices. Libraries participating in the study were the University of California, Santa Barbara; University of Chicago; University of Colorado; University of Florida; Iowa State University; Notre Dame…

This guide from the Public Libraries Association (PLA) describes a planning process to be used by individual library systems to establish their own standards appropriate to local conditions and needs; design strategies to reach those needs; and inaugurate a planning cycle that involves continuous monitoring of progress and regular adjustment of…

This review of issues facing administrators of community college libraries and learning resources centers focuses on four main areas: (1) organization of services; (2) maximizing library effectiveness; (3) administrative qualifications; and (4) standards for community college libraries. It begins by arguing that, since a library reflects the goals…

There are many different approaches to the concept of "quality," which focus on both "what" defines the quality of a service and "who" defines quality. A study funded by the British Library (England) sought to define an approach to quality appropriate for the delivery and effective management of public library…

The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

This Systems and Procedures Evaluation Center (SPEC) kit is based on information and documents submitted by 15 Association of Research Library (ARL) member libraries in response to an August 1986 questionnaire mailed to 19 ARL libraries selected on the basis of their size, level of automation, and organizational structure of copy cataloging. A…

This study was designed to determine: (1) whether the 5-year planning cycle described in the 1980 manual "A Planning Process for Public Libraries" is being used in North Carolina's public libraries; (2) whether output measures described in a second publication released in 1982 are being collected in the state's public libraries; (3) the…

This report of the findings of a year-long policy analysis of New York City's three public branch library systems, carried out by the Nova Institute in cooperation with a study committee composed of city and library officials, opens with a brief historic account of the development of the New York Public Library, the Brooklyn Public Library, and…

Collected here are library profiles from seven North Dakota institutions including the State Penitentiary and Farm; the State Industrial School; the State Hospital; state schools for the blind, deaf, and mentally retarded; and the Soldiers' Home. General information about the institutions includes the authority and responsibility of the…

Intended as a guide to the research, this bibliography identifies studies in the field of school librarianship published between 1960 and 1974. Studies on the schools, on the library field, and on educational media are included only when the school library/media center is identified as a major object of the research. The material is organized by…