Reports on a study conducted in the fall of 1974 to survey goal and objective setting efforts as a management activity in selected large public libraries. (Author/PF)

To develop organizational recommendations, propose new management procedures, and assist in budget preparation, a management improvement analysis was undertaken at the Seattle Public Library. Discussions were held with library board and supervising staff on all aspects of organization, operations, and services; a trial budget procedure was…

With funding from the Council of Library Resources, visits were made in the summer of 1974 to the public libraries of ten large cities in order to examine their procedures for setting goals and objectives. Since the goal-setting process implies the selection of priorities and the application of leadership by the library administration, the…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…