Reports the results of a survey of 38 librarians with expertise in training CD-ROM users that examined why and how patrons use CD-ROM, what end-users need to know about searching CD-ROM, and preferred teaching methods. The effects of training CD-ROM users on reference services and staff are also discussed. (CLB)

Reports results of a preliminary survey which examined the potential of downloading as a means of reducing the recurrent printing costs of CD-ROM database use in libraries. Highlights include (1) profile of a typical library; (2) printing availability, restrictions, and fees; and (3) downloading availability, promotion, and computer support. (MES)

Presents an annotated bibliography of 33 reference items--including several CD-ROM products--published during 1991-92 that were recommended by librarians. Materials are listed in the following areas: general works; business, science, and technology; fine arts; history and genealogy; medicine and health; and social sciences and humanities. A…

A survey of 121 academic libraries examined five general areas of CD-ROM use: (1) user and librarian acceptance; (2) impact on the printed source; (3) cost; (4) assistance and maintenance; and (5) user confusion with multiple computer resources. A copy of the questionnaire is appended. (12 references) (MES)

Reports results of a survey of depository libraries that gathered information on which CD-ROM databases distributed by the Government Printing Office are received and public access to these databases. Addresses and details of equipment used for public access for the 41 responding libraries are provided, and a list of selected databases is…

A survey of the reference departments of public libraries in Arizona, Colorado, New Mexico, and Utah was conducted to determine whether CD-ROM products are being used in routine reference work. Previous literature on CD-ROM had primarily been concerned with the response to and acceptance of the technology by patrons. A stratified sample of public…

Describes an ongoing project by the State University of New York (SUNY) College at Cortland's library which seeks to facilitate the sharing of CD-ROM databases between four area SUNY college libraries over a wide area network. The resulting impact on reference services is discussed, and user surveys are appended. (Author/LRW)

Two questionnaires sent to medical librarians and users of the Core Medline/Ebsco CD-ROM disc in the Netherlands gathered data on librarians' attitudes toward the various forms in which Medline is offered--i.e., printed, online, and CD-ROM. Tables and graphs present data on product attributes, availability, use, relevance, subjects searched,…

Discussion of the distribution of government information on CD-ROM to federal depository libraries focuses on a survey of a sample of federal depositories that investigated the availability of hardware; software; staff, including staff training; reference service; and bibliographic instruction. Suggested GPO (Government Printing Office) guidelines…

The purpose of this study was to determine the current levels of automation and plans for future automation in state-supported, two-year community college libraries. A second purpose was to examine the impact of independent variables, such as enrollment and professional staff, on library automation. Eighty community college library directors and…

Discusses results of four surveys sent to members of the Association of Research Libraries to investigate changes in academic library reference services due to new and rapidly evolving technologies. Highlights include digital reference options; local databases; CD-ROMs; intermediary online searching; end-user online search services; and the…

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…

Reports results of an electronic survey of users of CD-ROM databases at a university library. Data are presented on experience level, database selection, how users learned of the service, use of multiple databases, favorite features, user satisfaction, preferred source of help, research strategies, and use of printed versions. A copy of the…

Presents results of a survey of ARL (Association of Research Libraries) members in the United States and Canada that was conducted to discover which electronic reference options are offered and their impact on library services. Online mediated searching, CD-ROM, end-user searching, and local databases are investigated. (nine references) (LRW)

In August 1989 the Committee on Automated Reference Service of the New York State Library conducted a use study of their CD-ROM workstations to determine: (1) the extent of user satisfaction resulting from CD-ROM searches at the New York State Library; (2) the ease of using CD-ROM as an information retrieval source; (3) whether training was…