This study investigated the construct of effectiveness as it applies to public libraries and developed a methodology that can be transferred to other types of libraries and organizations. The research team began by compiling a list of indicators that are commonly used to gauge library effectiveness within the areas of: (1) services access; (2)…

Academic library members of the Southeastern Library Network (SOLINET) responded to a computer library network effectiveness questionnaire to determine the extent to which actual network performance, as perceived by users, is consistent with expected performance. The study evaluated the technological system in terms of outputs and implications for…

This review of issues facing administrators of community college libraries and learning resources centers focuses on four main areas: (1) organization of services; (2) maximizing library effectiveness; (3) administrative qualifications; and (4) standards for community college libraries. It begins by arguing that, since a library reflects the goals…

Broome Community College demonstrates how user satisfaction surveys contribute quality and accountability assessment data to their learning resources program review process and ultimately, to educational effectiveness. Appended in this article are the Library/Learning Resource Center Faculty and Staff Survey and the Student Use Survey. (VWC)

Phase one of the Effective College Library research project, conducted between July 1995 and March 1996, entailed a review of evidence about library support for teaching and learning in further education. The results are detailed in this report. Questionnaires focusing on innovative practices were distributed to all 453 Further Education (FE)…