A user evaluation of library services and facilities revealed a dichotomy of the user population into director and non-director subgroups. (Author/PF)

Discusses results of mail survey eliciting 180 responses from libraries concerning reference use of online databases. Reference database users profile, activity levels and online use, acceptance by librarians of online ready reference searching, administrative considerations, print materials and online availability, and ready reference questions…

Directors of Alabama's 180 public libraries and 21 library systems were surveyed to determine their use and opinions of the "1988 Standards for Public Library Service in Alabama." Replies included feedback on standards directors considered most or least helpful and suggestions for additional standards. Analysis of the responses is…

This study was concerned with the relationship between the perceptions public library administrators have of the possible influences of puppet use in libraries and the degree to which puppets are used in their libraries. Sixty-nine of the 80 questionnaires returned by public libraries in U.S. cities of 100,000 to 250,000 population were considered…

In November 1994, directors of Alabama's 21 public library systems were surveyed to determine their experiences with, and opinions of, the 1988 "Standards for Public Library Service in Alabama." Replies were received from nine (34%) of the directors. Directors were provided with a list of 15 ways in which they might have used the system…

A user survey was conducted at the Elmer Holmes Bobst Library and Study Center of New York University to collect specific data for resource planning after two and a half years of operation. A questionnaire given to a sample of students and faculty in each school provided data on library usage (how much and for what purpose), user satisfaction with…

Suggests such traditional measures of an academic library's worth as volumes added, numbers of serials, total staff, and materials expenditures have no significant correlation to the effectiveness of a library's services or user satisfaction; also that future success in effectiveness lies with cost effective management of available resources. (RAA)

This document is one of ten kits distributed annually by the Systems and Procedures Exchange Center (SPEC), a clearinghouse operated by the Association of Research Libraries, Office of Management Studies (ARL/OMS) that provides a central source of timely information and materials on the management and operations of large academic and research…

This study examines the use of online bibliographic retrieval systems in a selected number of science and technology libraries chosen for their leadership reputation; it is limited to the use of online systems operated by a library staff member. Participating libraries included 12 academic, one government, and 10 research or institutional…

The Task Force on Goals, Organization, and Planning, established in January 1976 to review the operations of the Library of Congress (LC), recommends changes to improve the effectiveness and efficiency of the institution. Suggestions are made without regard to budgetary restraints. Major recommendations included in Part I concern the areas of: (1)…

Describes a survey on the use of microcomputers in special libraries. The discussion of the findings includes types of hardware and software in use; applications in public services, technical processes, and administrative tasks; data back-up techniques; training received; evaluation of software; and future plans for microcomputer applications. (1…

Use studies were conducted at the main libraries and science branches at the Davis and Santa Cruz campuses of the University of California to gather data for use in the detailed planning for establishing regional compact shelving facilities for infrequently circulated library material. Analysis of preliminary data on the three areas…

This 2-volume report measures and records the use of 16 public library children's services in Connecticut to provide management information and a model to improve the quality of services from collection development to the provision of reference and referral services. The first volume discusses the purposes of the project; examines documentation…

Discusses a survey conducted at Miami-Dade Community College to document the characteristics, needs, and knowledge of library users, and explains how the survey became an essential tool for decision making by community college library administrators regarding the elimination or initiation of programs and services. Describes the study and its…

This study examined patron survey results and nonlibrary consumer activity in a small community to define convenient public library hours. No correlation between library and commercial enterprise activity was found, although some recommendations on library service were suggested by the data. The questionnaire is appended. (23 references) (MES)