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Peer reviewedPenniman, W. David; Hawkins, Donald T. – Science and Technology Libraries, 1988
Describes the development of library services at AT&T Bell Labs, which led to the creation of a large variety of services and computerized systems. The discussion covers the effects of divestiture on the present network and plans for future growth. A comprehensive list of the current information product line is provided. (16 references)…
Descriptors: Bibliographic Utilities, Databases, Decentralization, Delivery Systems
Peer reviewedDiedrichs, Carol Pitts – Journal of Academic Librarianship, 1998
Discusses why innovation is important for technical services and lists requirements: the ability to envision the future, the use of intuitive thinking and creativity, and well-managed implementation. Examines systems for verification and delivery of bibliographic records (OCLCs Passport for Windows and PromptCat), and outsourcing and…
Descriptors: Bibliographic Records, Centralization, Delivery Systems, Innovation
