The rise of massive open online courses (MOOCs) brings rich opportunities for understanding learners' experiences based on analyzing learner-generated content such as course reviews. Traditionally, the unstructured textual data is analyzed qualitatively via manual coding, thus failing to offer a timely understanding of the learner's experiences.…

Massive open online courses (MOOCs) offer rich opportunities to comprehend learners' learning experiences by examining their self-generated course evaluation content. This study investigated the effectiveness of fine-tuned BERT models for the automated classification of topics in online course reviews and explored the variations of these topics…

In massive open online course (MOOC) environments, computer-based analysis of course reviews enables instructors and course designers to develop intervention strategies and improve instruction to support learners' learning. This study aimed to automatically and effectively identify learners' concerned topics within their written reviews. First, we…

Artificial intelligence (AI) is increasingly exploited to promote student engagement. This study combined topic modelling, keyword analysis, trend test and systematic analysis methodologies to analyse AI-supported student engagement (AIsE) studies regarding research keywords and topics, AI roles, AI systems and algorithms, methods and domains,…