This study investigated the potential impact of Internet connection quality and device compatibility on learners' adoption of Massive Open Online Courses (MOOCs) by employing the Technology Acceptance Model as a framework. A descriptive cross-sectional research design was applied to data collected from 1,587 learners, followed by a two-way…

In massive open online course (MOOC) environments, computer-based analysis of course reviews enables instructors and course designers to develop intervention strategies and improve instruction to support learners' learning. This study aimed to automatically and effectively identify learners' concerned topics within their written reviews. First, we…

Conversational agents (CAs) primarily adopt knowledge scaffolding (KS) or emotional scaffolding (ES) to intervene in learners' knowledge gain and emotional experience in online learning. However, the ill-defined design for KS and ES, as well as insufficient understanding of their interactive effects on learning outcomes, have hindered the…

This paper describes our equity-driven development of a chatbot curriculum for a journalism professional development center's massive open online courses (MOOCs). A curriculum refers to entire student experiences that occur during the whole learning process in this context. We used a sequential and iterative development process with four phases to…

Massive open online courses (MOOCs; online courses delivered over the Internet) enable distance learning without time and place constraints. MOOCs are popular; however, active participation level among students who take MOOCs is generally lower than that among students who take in-person courses. Students who take MOOCs often lack guidance, and…