Most studies of mail survey methodology focus on specific design elements, but several major reviews of research have attempted to synthesize the findings of independent empirical studies. This study examined the review articles for what they have to say about factors influencing response rates and for their methodology. A literature review…

One approach to examining the findings of multiple studies is descriptive. This descriptive review of the research on increasing the response rates to mail surveys is based on studies also subjected to a meta-analysis. An initial narrative review identified the studies to be used in both analyses, and results will allow the possibility of…

This study attempted to identify desirable mail questionnaire characteristics as perceived by those who conduct successful surveys (those with a high return rate) of teacher education program graduates. The data pool consisted of 80 questionnaires completed by individuals at teacher education institutions nationwide. Eighteen items were perceived…

A study was undertaken to develop a checklist of desirable characteristics of mail questionnaires. The checklist was to reflect some degree of consensus among experts in survey research and to be used as a general guide by novice questionnaire designers. A second objective was to take a first step toward development of an objective measure of…

This study of survey research experts was conducted to determine desirable characteristics of mail questionnaires. The 82-item Likert-scale instrument used in the study covered general appearance, instructions, choice of items, choice of response options, wording, order of items, and item format. The instrument was administered to: 8 subjects who…

As a predominant research method, the mail survey has been the subject of a considerable body of research. Several major reviews of research have been published that attempt to synthesize findings of empirical studies and identify techniques that stimulate responses. The review articles are examined, identifying procedures and potential…

A checklist of characteristics of effective mail questionnaires was developed that reflects some degree of consensus among experts in survey research and that can serve as a guide to novices designing a questionnaire. Journal and book sources of information about mail questionnaires were reviewed to yield 83 items in 7 categories that comprised…