Training is critical for the growth of the evaluation profession as more qualified and competent individuals will be required to meet the increased demand for evaluation. This paper deals with the training needs of professionals and is based on a part of a study on the status and challenges of educational program evaluation in the Asia-Pacific…

The concept of attendant care--provision of personal services to severely disabled individuals--is presented. Data from a survey of about 340 out of 718 consumers of attendant care indicate the existence of a mix of consumer-oriented programs. Consumer preference for a particular program design appeared to be governed by experience. (SLD)

An original study with a 96 percent questionnaire return rate and four replications with high return rates were compared in terms of populations sampled, implementation, and results. Future use of this procedure, which includes advance mailing, telephone contact, telephone explanations, and followups, is discussed. (SLD)

An evaluation of the Manic Depressive and Depressive Association of Chicago (Illinois) used an adapted version of the Client Satisfaction Questionnaire (CSQ-8) as part of a mail survey. Results for 184 respondents reveal characteristics of both the instrument and client satisfaction factors. (TJH)

Mail questionnaire items that are susceptible to order effects were examined using data from 168 questionnaires in a Florida Cooperative Extension Service evaluation. Order effects were found for multiple-response and attributive questions but not for single-response items. Order also interacted with question complexity, social desirability, and…

Satisfaction with health care was assessed for 4,794 pre-open-enrollment and 3,624 post-open-enrollment college faculty and staff using measures with general and personal referents and reference to the last physician visit. Prediction of intention to change health care is discussed. Stated intention to change was not a good predictor of actual…

A pilot study assessing parent satisfaction with mental health services for children was a disappointment in its low response rate (28%, 15 of 53 questionnaires). However, the questionnaire, the Client Satisfaction Questionnaire, was an easy to use and effective tool that identified some sources of dissatisfaction. (SLD)

The mental health needs of children and youth with learning disabilities and their families were studied in a survey of 79 human services directors in the Toronto (Canada) area. The study illustrates the importance of involving relevant communities in planning for community needs assessment and program implementation. (SLD)

A mail survey completed by 62 administrators in colleges of education in Ohio provides descriptive and correlational results about the nature of utilization of needs assessment. A moderately high multiple correlation is found for attitude and involvement, but other independent variables contribute minimally to prediction. (SLD)