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Download full textErika Lundquist; Brit Henderson; Sophia Sutcliffe; Laura Cojocaru; Kasey Eickmeyer; Annabel Utz; Sufiyan Syed; Audrey Yu – MDRC, 2025
Since 2019, high school seniors from low-income households in the state of Washington have received guidance from OtterBot, an interactive chatbot texting tool with artificial intelligence (AI) capabilities. The chatbot, designed by the Washington Student Achievement Council (WSAC), provides information to simplify the complex processes involved…
Descriptors: Artificial Intelligence, Natural Language Processing, Man Machine Systems, Financial Aid Applicants
