This article uses the example of a single training course to show how to incorporate human factors into the interactive multimedia courseware development process. Three types of testing to identify human factors issues in courseware are discussed: usability testing, pilot testing, and field testing. (Author/LRW)

This paper is grounded in a large-scale, nine-year research project intended to design, develop, evaluate, and transfer intelligent tutoring systems (ITS) to public schools and workforce development settings. Discussion includes the implementation model; roles and responsibilities of the project team; evaluation results of the tutoring systems;…

Discusses the design of an innovative learning system that uses new technologies for the man-machine interface, incorporating a combination of Automatic Speech Recognition (ASR) and Text To Speech (TTS) synthesis. Highlights include using speech technologies to mimic the attributes of the ideal tutor and design features. (AEF)