Responsible Operations is intended to help chart library community engagement with data science, machine learning, and artificial intelligence (AI) and was developed in partnership with an advisory group and a landscape group comprised of more than 70 librarians and professionals from universities, libraries, museums, archives, and other…

This article presents a reading of the user interface in one public library system. Its aim is to find out the frames and competences required and used in the communication between the computer and the patron. The authors see the computer as a text that is to be read by the user who wants to search for information from the library. The transition…

Reviews research that has been relevant to improved user access to online information retrieval systems: (1) background; (2) natural language interfaces; (3) information retrieval system interfaces; and (4) modification of systems through user feedback. A 29-item bibliography is included. (Author/JD)

This review of the research on subject access to library collections focuses on the problems of and prospects for improved online subject access to library collections. Summaries of the general findings of studies on library catalog use and catalog users and some reasons for the frequent failure of subject searches in library catalogs are followed…

Seven articles discuss aspects of transaction log analysis, including introduction and definitions; history and development; components of an ideal logging facility; research methodologies; applications to a variety of library functions; practical and logical limits of the methodology; and future developments needed to enhance successful use of…

This report focuses on a discussion of findings from analyses of computer transaction logs contributed by four of the online catalog systems used in the Public Access Project. It supplements the analyses of User and Non-User Questionnaires by providing analyses of data from the systems themselves. The four systems contributing data to this…

The Subject Access Research Project was initiated by OCLC in August 1979 to study the process of subject searching in the library catalog, with the objective of identifying features for an automated subject retrieval system which would support the present search tactics employed by library users performing manual subject searches at the library…

This report addresses the objectives of a national survey of users and non-users of online catalogs (OPAC's) as they apply to MELVYL and its implementation in the University of California (UC) Libraries on nine campuses. These objectives were to collect information to enable libraries to improve implementation of support services for public access…

A national study of users and non-users of public access online catalog systems (OPACs) was undertaken at 29 libraries, representing 15 computer systems, to provide data and interpretations useful to system designers and library administrators. The findings indicate that users have overwhelmingly positive responses to OPACs. Non-users have…

This report covers the background, scope, and findings of a multifaceted research project which focused on data collection and analysis related to online public access systems (OPAC's); the ultimate goal of this project is to improve information access through OPAC design and enhancement. To assist library decision-makers when planning for the…

The first phase of an ongoing library automation project at Stanford University is described. Project BALLOTS (Bibliographic Automation of Large Library Operations Using a Time-Sharing System) seeks to automate the acquisition and cataloging functions of a large library using an on-line time-sharing computer. The main objectives are to control…

This review of the transition from library card catalogs to online public access catalogs (OPAC) (1981-1982) discusses methods employed by online catalog use studies (self-administered questionnaires, OPAC transaction logs, focused-group interviews, feature analysis, online search and retrieval experiments) and new directions for OPAC research…

This 22-paper collection addresses a variety of issues related to representation and transfer of knowledge. Individual papers include an explanation of the usefulness of general scientific models versus case-specific approaches and a discussion of different empirical approaches to the general problem of knowledge representation for information…

The papers in this proceedings consider ways in which user friendly interface design may be used to make online systems in public and academic libraries easier to use, and thus more attractive to potential users. A short introduction by F. W. Lancaster is followed by nine papers: (1) "Linking the Unlinkable" (Michael Gorman); (2)…

Describes a study that observed undergraduates as they searched bibliographic databases on a CD-ROM local area network. Topics include related research, information needs, evolution of search topics, database selection, search strategies, relevance judgments, CD-ROM interfaces, and library instruction. (Author/LRW)