A computer terminal network to enable "transparent stimulation" of the user of an on-line retrieval system has been designed, implemented, and pilot tested. Its basic purpose is to provide a suitable and effective framework and methodology for experimental identification/validation of those human characteristics which should be…

This discussion of the installation of microcomputing tools in organizations and institutions describes the effects of change, precautions for management, procedures to support inexperienced employees, and directives for microcomputer installation. Nine references are listed. (EJS)

Describes an interactive data retrieval system which was designed and implemented for casual users and which incorporates a user-friendly interface, aids to train beginners in use of the system, versatility in output, and error recovery protocols. A 14-item reference list and two figures illustrating system operation and output are included. (JL)

Discusses theory of mental models--i.e., representations of relationships within a system which enable the user to produce mental simulations of the system's actions and develop ways of dealing with it--and its implications for user training, interface design, and overall systems design. (EJS)

Recent research on human factors in the man-machine communications interface is reviewed and discussed as it relates to the problem of establishing optimal system response times for the various kinds of tasks performed at the computer terminal. Optimal system response time is operationally defined, and the conflicting demands of system design,…

The basic objective of the development of man-machine interactive systems is to design a system that will most effectively take into account the limitations and talents of both man and machine, recognizing that the human factors are, in certain aspects, diametrically opposed to those of the computer. This document briefly investigates those…

This essay and 48-item annotated bibliography provide information on potential problems of computer terminal use--cathode ray tube, video display unit, video display terminal--in libraries. Information on ergonomics (matching people to machines in humane way), eyes and vision, and radiation is included. (EJS)

An attempt is made to provide a comprehensive guide to design of the dialogues between man and computer that take place at computer terminals. Particular topics include problems with conventional alphanumeric dialogues, dialogues with sound and graphics, pyschological characteristics of computer terminal users, problems of designing dialogues for…

Focusing on online library catalogs as examples of human relationships as they are involved in process of technological innovations, this paper discusses introduction of innovation using a process model based on public policy research (theory) and experiences of Northwestern University with its online catalog (application). Five references are…

Redesign of human-computer interface for users of computerized information systems can make substantial difference in training time, performance speed, error rates, and user satisfaction. Information and computer scientists are using controlled psychologically oriented experimentation, and evaluations during system development and active use to…

The model presented identifies three basic needs which must be met in order to increase our understanding of the user interface in computerized information systems: empirical studies of users' attitudes; systematic summaries and critical analyses of these studies; and an interim set of guidelines for user interface design. (EJS)

This review of the transition from library card catalogs to online public access catalogs (OPAC) (1981-1982) discusses methods employed by online catalog use studies (self-administered questionnaires, OPAC transaction logs, focused-group interviews, feature analysis, online search and retrieval experiments) and new directions for OPAC research…

Describes plans of 3-year experimental program organized jointly by two universities aiming to assess cost, efficiency, and subjective impact of an electronic journal system (uses computer to aid procedures whereby article is written, refereed, accepted, and published), and to explore and evaluate alternative forms of user communication. Sixteen…

Five papers discuss factors affecting human interactions with online information systems. Topics covered include the use of discourse analysis for interaction functions specification; the impact of optical data disks; the need for research into the search process; user access to data dictionaries; and the development of full text systems. (CLB)

The command language features of 11 on-line information retrieval systems are presented in terms of the functional needs of a searcher sitting at a terminal. Functional areas considered are: becoming familiar with the system, receiving help when in trouble, regulating usage, selecting a data base, formulating simple queries, expressing single…