Describes a self-evaluative and self-sustaining management development program which has resulted in great savings, operations improvements, and organizational change in a very conservative organization. (JEG)

Summarizes a study of several types of consulting groups in the Bell System and describes characteristics which are associated with high-impact consulting. A strategy which is designed for internal consulting organizations to maximize the likelihood of both initial success and long-term survival of the group is proposed. (Author/MER)