Organizational effectiveness depends upon the organization's ability to accomplish the following aims: to achieve its goals, to maintain itself internally, and to adapt to its environment. These aims summarize the nature of human resource management in local government and the role of an effective personnel manager. (Author/MW)

Discusses the roles of the trainer in industry from instructor to counselor to catalyst, different management levels and skills needed at each level, and the level of trainer appropriate for each management level. (MF)