Discusses how to use benchmarking as both a quantitative and qualitative tool when reviewing management development in light of changing business strategy and organizational design. Highlights include cost effectiveness, a benchmarking framework, and the impact on human resource development (HRD) functions. (Author/LRW)

The concept of Electronic Performance Support Systems (EPSS) is containing multimedia or computer based instruction components that improves human performance by providing process simplification, performance information and decision support system. EPSS has become a hot topic for organizational development, human resources, performance technology,…

A 3-year research project conducted at a new pharmaceutical manufacturing plant was designed to determine whether quality of worklife (QWL) consultation provided to a new plant during its planning, staffing, organizing, and initial operation would contribute to improved job satisfaction and productivity as compared with a long-established, more…

A final report and compendium of presentation papers and related materials on a management workshop for institutional administrators in optometric and podiatric education is presented. Place and dates of the workshop are listed as are the participants, and the program agenda is provided. A synopsis of the curriculum content of the workshop…

The intent of this document is to describe approximately 30 management science and organizational behavioral techniques with practical applications in school business management. Each technique is described by the mechanics of using the technique, specific applications of the technique, and requirements and constraints in the use of the technique.…