This learning package comprises a portion of the National Training and Development Service Urban Management Curriculum Development Project. The six units included in the package focus on understanding, formulating, and implementing public policies. They additionally help to develop conceptual, methodological, and analytic skills essential to…

This instructor's manual comprises part of one module in the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on the middle-level line manager working in state or local government. The module provides undergraduate, graduate, and in-service students with a means for exploring questions…

Readings summarize presentations made at seminars conducted by the Continuing Education Center for the Public Service at Syracuse University. They cover: personal communication skills, kinds of information needed by a public official, and information retrieval system; how to persuade, sell, listen, argue in everyday public relations; organization…

This module represents one portion of the National Training and Development Service Urban Management Curriculum Development Project. It focuses on the issue of ethics in urban management performance and is designed to demonstrate that ethical dilemmas are a personal, complex, everyday managerial problem, and to enlarge the range of ethical options…

This package contains the student materials for five modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. These modules focus on the distribution of services in urban areas. Module One presents chapters on service distribution and equity, effectiveness, decision making,…

This package contains the instructor and participant manuals for eight modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. These modules focus on long range strategic planning. The specific modules are: (1) Strategic Planning; (2) Situation Analysis; (3) Setting…

TO DESIGN AN EDUCATIONAL PROGRAM TO ALLEVIATE THE SHORTAGE OF COMPETENT PERSONNEL FOR TOP LEVEL POSITIONS IN LOCAL AND STATE GOVERNMENT, THE INTER-UNIVERSITY ADVISORY COMMITTEE (MICHIGAN) EXPLORED (1) THE FEASIBILITY OF A MID-CAREER EDUCATIONAL PROGRAM, PARTICULARLY IN THE DETROIT METROPOLITAN AREA, (2) THE NATURE OF THE "KNOWLEDGES" REQUIRED OF…

This student/participant handbook is part of the first of ten modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The strategic planning module introduces a decision making process for reducing the uncertainty under which systems operate. Its primary objective is to…

This overview serves as an introduction to a series of ten curriculum modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The overview was designed to provide a generalized discussion of the field of government policy/program analysis and evaluation. The training program…

This packet contains the materials necessary for presentation of the third of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. The management by objectives module presents a framework for identifying, integrating, monitoring, and evaluating the goals and…

This packet contains the materials necessary for presentation of the second of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on issue papers which are first phase studies to be used as foundations for more extensive policy and program…

Decision makers have always relied on a mixture of qualitative and quantitative information. Recently, two technological tools--spreadsheets and the Internet--have dramatically altered how decision makers analyze quantitative information, thus necessitating curriculum changes in programs to prepare students to use these tools effectively. Harvard…