Popular culture references have demonstrated usefulness as a pedagogical tool as they enhance student engagement and information retention. Use of the American version of the hit mockumentary TV series "The Office" has demonstrated pedagogical effectiveness in management, organizational behavior, and human resources courses. The show…

Performance conversations are a critical and necessary part of performance management. Feedback is most effective when it is constructive and when it involves a dialogue rather than a monologue, but people often struggle with this skill. This activity includes an experiential exercise that applies a five-part process for performance feedback,…

This study explores the factors that affect the accumulation of employee emotional capital and the subsequent returns generated in an organisation. It uses qualitative research methods based on interpretative phenomenological analysis (IPA) to collect data which enables an in-depth investigation of the lived experience of the participants. This…

This study examines the management of education in a crime-prone area, specifically through a case study in the Binduriang district of Rejang Lebang district of Bengkulu province, Indonesia. This area is known for its high crime rates, which are especially associated with drugs, gambling, theft, and robbery. The study used a descriptive…

Promoting the capacity for critical reflection is a pivotal part of management learning and education. Based on the concept of developmental learning, the purpose of this paper is to explore and outline two types of critical reflection: "critique for improvement" and "critique for emancipation." Critique for improvement is…

Purpose: Online learning is an effective training strategy to help students, as one of the success factors is academic engagement. Therefore, the use of online training courses to influence academic engagement and performance in emotional intelligence learning experiences is worthy of investigation. This study explores the influence of emotional…

Our study examined using a computer-based learning game as a tool to facilitate teaching and learning teamwork skills. The game was applied to an undergraduate level human resource management course at a business school in Finland. We focused on students' experiences and key learning outcomes of collaborative learning of teamwork skills through…

Employee empowerment yields positive outcomes for employees, managers, and organizations. Yet, too many employees feel disempowered at work, and managers, while wanting to empower employees, often do not know how. Contributing to this state of affairs is the lack of published, high-fidelity exercises explicitly designed to instruct students on how…

Business adopted a terminology of sustainability to defend, then justify, and finally explain practices that acknowledged resource limitations as inherent in the business environment. Tracing the rhetoric across a half century of business use demonstrates an expansion of the concept of sustainability to encompass managerial attention to finite…

With a solid foundation in public administration since the 1980s, few could argue that ethics is not an important aspect of a public service education. Yet, in many public human resource management (HRM) or personnel courses, ethics is relegated to one class discussion. In this study, we contend that ethics is best understood when situated within…

Personnel selection is a key topic in Human Resource Management (HRM) courses. Many selection exercises focus on management situations that are unfamiliar to students who are taking introductory HRM courses. In contrast, this exercise introduces students to the pre-interview steps in the personnel selection process by asking them to determine the…

The historical origins of public administration and public policy analysis suggest that Master of Public Administration and Master of Public Policy programs should have different focuses in their curricula: the former on management skills and the latter on analytical skills. To investigate whether and to what extent the two types of programs are…

Artificial intelligence-based tools are rapidly revolutionizing the field of higher education, yet to be explored in terms of their impact on existing higher education institutions' (HEIs) practices adopted for continuous learning improvement, given the sparsity of the literature and empirical experiments in undergraduate degree programs. After…

This paper considers the case for reform of management structures in UK universities and offers proposals for change. The model of top-down, performance-led management that characterises many institutions is both outmoded and ill-suited to the challenges of an increasingly turbulent higher education sector. Drawing on the experiences of a…

This article reviews the documentary film "American Factory" as a resource for undergraduate management courses, especially those with a global emphasis. The film illustrates several themes, including overcoming cross-cultural challenges with cultural intelligence; international labor relations; employee health, safety, and well-being;…