During the last two decades, many higher education systems in the world have attempted to evaluate and improve the quality of education, research and services at the university and higher education level. Countries which have been successful in these attempts have initiated continuous evaluation and applied internal evaluation as a basis for…

The purpose of this concurrent triangulation mixed methods study was to understand the status of succession planning and management (SPM) efforts of the subject university as perceived by the fulltime academic and fulltime administrative staff. Four research questions guided this study: (1) how do fulltime academic staff and fulltime…

The resource agent role by the institutional researcher is not unique, but the structuring of this role within the framework of a planning management model is rather uncommon. This document attempts to: (1) present a conceptualization of a particular role for institutional researchers; (2) to define the planning management model within which the…

This monograph sets forth a portion of the research and theory base underlying the organization development program, 1 of the 3 major components of the National Laboratory for Higher Education''s Administrative and Organizational Systems program. It depicts some of the linkages among organization development, institutional research, information…

Recent trends indicate the increasing concern regarding the broad issue of accountability at institutions of higher education. Because of this, colleges and universities are being forced more and more to base their decisions on hard fact instead of intuition. The institutional research function is instrumental in assisting in this kind of data…

A newly organized small college model for a decentralized institutional research office was described and evaluated. Using Hearn and Corcoran's six external or organizational forces (external environment, personalities or individual interests, management styles, power arrangements, microcomputing and telecommunications, and structural and…

Considers leadership development and research as two ways of improving institutional decision making. Proposes an agenda for future development to strengthen the financial management of the nation's community, technical, and junior colleges. (AYC)

This paper encourages the use of Total Quality Management (TQM) tactics and other strategies as a practical means of fostering a quality culture in institutional research offices of higher education institutions. In particular, four approaches are advocated for understanding and minimizing errors: (1) use of TQM tactical tools to enhance work…

This document contains the papers presented at a symposium held to examine the implications of the varied factors encompassing the certification of educational researchers as expressed by the Consortium of State and Regional Educational Research Associations (SIG). By definition, the educational researcher is one who possesses competencies in the…

Whether staff members are working in urban, rural, or suburban branches, for many years national organizations have been committed to preparing them to work effectively with young people. Over the past couple of decades, national organizations have sought and received strong funding to develop targeted, comprehensive professional development…

The purposes of the Teacher Education Project Study at Jarvis Christian College were to investigate the relevance for small developing colleges of the new models for elementary education and to stimulate the adoption of the systems approach to institutional development in general. A 12-member Project Task Force composed of Jarvis faculty,…

Based on research on management improvement efforts at developing colleges and universities, a model of evolutionary change in organizational structure and management practices is outlined, and change strategies considering both formal and informal management needs are proposed. The model assumes that management needs are intertwined with…

The Higher Education Management Institute's (HEMI) management development and training program, designed to improve college and university performance by helping managers understand and carry out their responsibilities, is discussed. Management teams, program organization, identifying needs, action planning, management training, and program…

This article provides a response to the previous papers. It sets out a descriptive overview of the National College for School Leadership and then discusses issues of: scale; on-the-job learning; innovation as technological and networking; start-up organizations; leadership effects; international awareness; evaluating leadership and impact. The…