The article presents and illustrates the learning journey (LJ)--a new management development approach to inter-organisational learning based on observation, reflection and problem-solving. The LJ involves managers from different organisations and applies key concepts of action learning and systemic organisational development. Made up of…

The fable illustrates the manager's need for consideration without judgment of not only the elements of organizational ineffectiveness but also the inter-relation of elements. Identifying all elements and all relationships in a problem situation is essential. (Author/DS)

This paper suggests an approach which combines ideas about coalitions of power in managerial organizations with a soundly based technology of management development intervention. (Author/SSH)

In the field of organizational development, it is almost self-evident that an intervention or change action comes after a period of data gathering and/or analysis of the organization. This article explores how a manager can determine what actions to take following an organizational diagnosis. (LRA)

This article draws on the experience of such firms as People Express, General Motors, and Digital Equipment Corporation to illustrate successful transition from quality circle participation to full participation in management. (CT)

Since many institutions have functioned as "paternocratic" systems, they cannot be expected to assume unfamiliar democratic-participative modes of functioning without guidance; this can be provided by a consultant or consultant team. The author offers 12 approaches to organizational change, discusses staff development, and outlines necessary…

This book is aimed at managers, chief executives, personnel directors, and all those who want to know what action learning can do for their organizations. Part 1 (Chapters 1-3) provides a general introduction to action learning. It describes the underlying theory and principles of action learning and the benefits that organizations can expect to…

Findings of a study that examined the application of total quality leadership to understand effective leadership practices are presented in this paper, which views total quality leadership as a combination of expert thinking and transformational leadership practices. Data were derived from interviews with 9 secondary school principals (4 female…

Organizational development is explored through this discussion of a series of projects initiated by researchers at the University of Oregon to provide consultation and training to a school district in the Northwest. The primary focus was the improvement of problem-solving skills in the district and the development of a heightened capacity for…

A revision of the leader's manual, "Human Relations Training for Supervisory Personnel in Sales and Merchandising Organizations," the human relations training manual for supervisors consists of eight two-hour sessions. The first session is devoted to laying a framework for developing a human relations attitude. The second, third, and fourth…

In the first of a three-part series, the authors examine the origin of the organizational development movement, instrumented team learning seminars for managers, their experimental programs for industry at various locations, the development of the "managerial grid," management by objectives, behavior modification, and other approaches to…

This volume offers a theory-based approach intended to create organizations that are both adaptable and stable, sensitive to the needs of constituents, and able to achieve goals productively. It is addressed to those who are interested in identifying and releasing organizational potential. The book begins with a practical working model of the…

Quality improvement in the workplace via scientific techniques of research and training is discussed. Topics addressed include time factors, salient problems and assignable causes, informed observation, experimental design, study location, and training. Requirements for change in the workplace include: change in management attitudes and structure…

This compilation of the knowledge and experience of 49 training and development professionals is a guide to the most important aspects of training and development (T&D), ranging from the environment in which it operates to detailed suggestions as to how it can be done. Contributors' notes appear first. Part 1 on the world of T&D contains seven…