Training managers fully for the performance appraisal process can transform an appraisal discussion from an administrative exercise to a worthwhile experience that contributes to the organization as a whole. (Author/SSH)

A research and testing process at Xerox Learning Systems identifies steps for developing an effective skill-based supervisory training program. (Author/SSH)

A training concept is described which suggests that efforts toward maintaining and/or building the confidence of the participants in supervisory training programs can increase their likelihood of using the skills on the job. (TA)

The authors argue that management can make meaningful decisions about supervisory selection, training, and development only after classifying supervisors and comparing their activities. (Author/SSH)

Discusses behavior and learning theories and describes a supervisor training program based on behavior-modeling techniques. Reviews research evaluating the effectiveness of this technique in improving supervisors' performance. (SK)

Studied the effectiveness of a five and one-half day workshop and an alternate three and one-half day workshop on organization development in developing a more democratic style of leadership in Illinois park and recreation supervisory personnel. The shorter workshop resulted in a more positive leadership style change than the longer one. (JJD)

This paper provides a description of the Program Manager Workshop, a skill-based management training workshop for managers of group homes. The workshop is an extension of the Teaching-Family Model of Community Based Care, a model used in residential treatment homes for persons experiencing problems such as delinquency, retardation, mental illness,…

The need for communication training of supervisors in a manufacturing environment has become critical as the 1990s approach. Effective communication skills are a key to the accomplishment of any industrial task and to the development of the subordinate/supervisor relationship. However, because of the complexity of communication, it is difficult to…

This student guide is intended to assist persons employed as supervisors in developing writing skills. Discussed in the first four sections are the following topics: when to write (writing versus talking, writing as backup, writing for efficiency and to overcome time lags, and passing the message); how to write (making writing simple, clear, and…

Professional development needs of administrators at the University of Wisconsin-Stevens Point (UWSP) were assessed. A survey was administered to determine topics that administrators needed to know, how knowledgeable they were on these topics, and topics they wanted to learn more about to improve their administrative performance. Of 134…

This student guide is intended to assist persons employed as supervisors in giving orders and instructions. Discussed in the first four sections are the following topics: good instructions, ways of asking people to do things, followup after giving instructions, and written instructions. Each of these sections contains an introduction, sections of…

This learning module, which is part of a management and supervisor training program for managers and supervisors employed at the Department of Energy's Waste Isolation Division, is designed to prepare trainees to communicate effectively with external organizations and the public. The following topics are covered in the module's individual…

This student guide is intended to assist persons employed as supervisors in developing communication skills. Discussed in the first two sections are the nature of communication (communication skills and processes and planning communications) and the skills of communication (writing, speaking, and behavioral skills). Each of these sections contains…

Educational activities sponsored by business, industry, and various levels of government, including the military (BIGM), in California are briefly reported. Much that is being offered through courses and services by postsecondary educational institutions is also being provided through BIGM training activities, and there are areas of cooperation…

These Project TEAMS (Techniques and Education for Achieving Management Skills) instructional materials consist of five units for use in training business and industrial supervisors. Unit 1 is designed to help managers in business or industry increase management skills in regard to leadership techniques, problem solving and decision making, and…