Purpose: With rapid industrialization and population growth in the urban and rural areas in India, the demand for public transport has risen sharply. In the fast changing scenario in the public transit sector, the role of a bus depot manager (DM) has also undergone substantial transformation. This paper aims to identify and gauge the…

Here the essentials of the expertise of managing are presented as orientation toward (ethos, stance, and gaze), knowledge about, and knowledge how-to ("know-how"). These are grounded to specific content, summarized, and then connected to a typology of managing evaluation. The orienting questions for the field are reviewed to reveal what it means…

To understand how tensions caused by the multidisciplinary nature of executive coaching are perceived and overcome, this modified ethnographic study was conducted at an executive coaching program and leadership center at a prestigious European business school. This study is built on prolonged discussions on the role of psychology in executive…

Drawing on their experience in a Midwest healthcare system, the authors propose a model of leadership development through action learning that embraces "concentric collaboration" at its core. The present study suggests that the process of concentric collaboration can serve to strengthen the skills of the individual leader as well as…

Action learning encourages individual reflection, insightful questioning and assumption breaking that result in changes in attitude and behaviour. This learning process provides the potential to explore and solve complex organizational problems such as the question of how to develop a future business strategy. Existing literature on the process of…

Those interested in using multimedia films for the purpose of illustrating, critiquing and even correcting behavior in organizations face a daunting array of choices from training films to television to full length movies. The authors suggest that the top screen "legends" of Hollywood and their definitive roles should be considered as an…

Purpose: The purpose of this paper is to explore how a medium sized business has addressed what it has termed a "push-pull" method of management and organization development, based around an action learning approach. Design/methodology/approach: The paper sets out a methodology that other SMEs might look to replicate in their management and…

This paper explores the role that action learning might play in micro and small enterprise development. It is divided into two parts. The first part focuses upon the distinctive characteristics of smallness and ownership and their implication for management development processes in the owner managed firm. In particular the impact of personal…

Universities should be developing female middle-managers for reasons of gender balance (Aitkin in "The Last Boilerhouse Address," Canberra University 2001), the skills shortage, pending mass retirements (Chesterman in "Not doable jobs? Exploring senior women's attitudes to leadership roles in universities." Women's Higher…

Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. A truly global business, Nokia makes a wide range of mobile devices and provides people with experiences in music, navigation, video, television, imaging, games and business mobility through these devices. Nokia…

This in-depth case study utilized grounded theory methodology to discover how a large privately-owned manufacturing firm in Northeastern USA develops values-based leaders, particularly from minority populations. Over 18 months, interviews with 35 leaders from five levels explored the perceived influence of the environment on leaders' behaviors and…

Assessment center programs can be designed to measure specific skills with validity and reliability. The results of these assessments can be used to design both individual development programs and programs for developing the skills of groups of managers who have common weaknesses. (Author/IRT)

Discusses the Managerial Grid versus Situational Leadership approach to management development. Suggests that they need to be supplemented by new theoretical models, called "Living Systems." (JOW)

Critiques the literature on learning organizations, arguing that it does not indicate how organizational learning relates to business performance or strategic realignment. Asserts that the key characteristic of the learning organization is creation and use of personal and corporate competencies. (SK)

Comparison of outcomes of outdoor management development from the same trainer in two different companies showed a positive immediate impact in both, but only one company sustained change in the workplace four months later. In the other company, considerable barriers in the organizational climate hindered change. (SK)