Concepts of internal agency structure and operations, agency-company relations, and agency-enrollee relations, with recommendations for their implementation, form the three main sections of this handbook developed for manpower agency administrators, supervisory staffs and program planners. It is designed to aid those who organize and develop…

This article analyzes the unique set of interacting factors that make burnout likely in social services and describes a management development strategy for addressing the problem through training and through the creation of a climate for learning and growth. (JOW)

This paper suggests an approach which combines ideas about coalitions of power in managerial organizations with a soundly based technology of management development intervention. (Author/SSH)

The trainer or internal change agent in a firm undergoing an organizational development program may be instrumental in designing the implementation of a change strategy. Proposes a situational change typology which may be of use as a training instrument. (Author)

"High flyer" or "fast-track" approaches are mainly instrumental for individual career development. A management development approach that emphasizes the match between personal growth and organizational learning contributes more directly to organizational competence, learning, and change. (SK)

Traces the evolution of the corporate university, which combines traditional management tools with new learning process models, bridging strategic theory and real-time learning. Advocates the need for movement away from traditional cognitive paradigms, suggesting the use of image simulations and metamanagement thinking. (SK)

Madzar reviews literature on feedback seeking in organizations, examining motivation, contextual influences, barriers, and particular feedback-seeking behavior of newcomers and groups. Morrison comments on some misrepresentations and confusions in the literature review. (SK)

This brief guide to total quality management (TQM) includes definitions, a review of the history of the concept, profiles of five principle experts, and a discussion of TQM jargon. (SK)

Two case studies involving story telling show how management competence is affected by subjective interpretation and by the context of management behavior. Management and organizational development should thus consider how contexts and relationships operate to prevent development of situation-specific competence. (SK)

The article describes one method of assuring that training and development programs are consistent with organizational members. Includes committee charter and role of the committee chairperson. (MF)

Discusses how two-year colleges can concurrently formulate institutional development strategies and build strong executive teams through a process involving the selection of institutional development issues to be addressed and the formulation of specific institutional development strategies to address the issues. Outlines conditions for success.…

The success of the strategic management program developed by United Biscuits (United Kingdom) for senior managers resulted from (1) tailoring the program to organizational and individual needs; (2) using company-specific material; (3) involving top management; and (4) using a follow-up program. (JOW)

Presents an eight-step model for establishing a training and development program: (1) initiate consultative relationship with management; (2) develop written agreement; (3) diagnose needs; (4) formulate action plan; (5) design program proposal; (6) gain management approval; (7) conduct training; and (8) evaluate results. (SK)

This article begins with a review of practical experiences in establishing self-development groups before it draws out some of the wider lessons for those wishing to follow this particular route. Discusses what self-development groups look like, how they work, and possible outcomes. (CT)

A management development project at a daily newspaper in Southern California used the formative evaluation process as a strategy for organizational improvement. The process involved building teams of circulation managers, based on the assumption that the best managers have positive self-concepts and that managers' self-concepts can be enhanced by…