This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an…

The Interlibrary Loan department at the University of Mississippi wished to examine interlibrary loan borrowing data dating back to the implementation of the ILLiad system in August 2001 in order to determine why the number of cancellations due to local availability continues to increase. The patron information was extracted in an attempt to…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

Management of information services requires managerial control of information about the service itself. A critical factor for information managers that affects their ability to provide service is their own competence at handling management information, i.e., information concerning and describing the performance, income, and expenses of their…

Landman Library is two-thirds of the way through a three-stage process of migrating to the Koha open-source integrated library system (http://koha-community.org). We are an academic library with roughly 143,000 volumes, six professional librarians, and three support staff. The migration to open source was driven by the desire to access our own…

Reprints of 19 articles pertaining to library microcomputing appear in this collection, the second of two volumes on this topic in a series of volumes of reprints from "ONLINE" and "DATABASE" magazines. Edited for information professionals who use electronically distributed databases, these articles address such topics as: (1)…

In the fall of 1993, the Association of Research Libraries (ARL) Office of Management Services conducted a survey to determine the status of automation activities within preservation departments in member libraries. The survey was sent to 68 ARL libraries that have established preservation departments under the management of a preservation…

The University of Westminster began collecting and analyzing vendor usage reports since starting their e-book collections in 2004. They have used the results both to monitor the use of the collections and to calculate basic cost-per-use metrics that have informed decisions on whether to renew particular resources. In 2008, they sought to extend…

Describes a conceptual framework for the development of a management information system including performance assessment components for linking institutional goals, library performance, and library management decision making. The operational methodology required to evaluate resource allocations consistent with aggregate user needs and delineated…

The major accomplishments in the development of a management system for academic library collection development were (1) the development of translation tables which express HEGIS (Higher Education General Information Survey) taxonomy terms as sets of LC (Library of Congress) class numbers; (2) the use of these tables to compare library…

This paper discusses the importance of an analytic planning model to academic libraries in the context of campus-wide planning and briefly describes two projects funded through the Council for the Advancement of Small Colleges (CASC) to develop appropriate management products. The first project focused on the development and testing of analytic…

A dramatic growth in computing and communications was precipitated largely by the leadership of President David Roselle at the University of Kentucky. A new operational structure of information resource management includes not only computing (academic and administrative) and communications, instructional resources, and printing/mailing services,…

Suggests a model for using a spreadsheet to allocate academic library salary increases. Seven variables are incorporated in the model: (1) experience; (2) difficulty of the job; (3) initiative; (4) cost of living; (5) inflation; (6) equity; and (7) merit. One reference is listed. (MES)

This study was conducted at a midwestern university to determine whether a commercial firm can serve as a viable alternative to the conventional library source for academic interlibrary loan document delivery service. One hundred twenty-four identical article requests were ordered electronically and almost simultaneously from both the University…

The National Center for Higher Education Management Systems (NCHEMS) has completed the development and demonstration of a library statistical data base addressing the management needs of academic and public libraries. A pilot test of the data base was conducted in late Spring of 1977 in five Pennsylvania academic libraries to determine feasibility…