Most UK universities can trace their current management information systems back to significant investments made in the 1990s, largely fuelled by concerns about the millenium bug and a change from character interfaces to graphical user interfaces following the introduction of the personal computer. It was during this period that institutions also…

As state policymakers strive to ensure that every student is taught by an effective teacher and is ready for college and 21st-century careers, they must also make drastic budget cuts. States cannot do more with less without collecting and using quality data to determine which programs and policies increase student achievement and the state's…

This discussion identifies some of the social and organizational issues which will affect the design and implementation of a university management information system (MIS). Implications are discussed which affect both the data collection, and analysis and reporting segments of the MIS process. The analysis points out the extent to which an MIS…

Technological innovation in the form of the introduction of a formal information system represents change to the people within the organization. This paper (presented to California Educational Administrators participating in the Executive Information Systems program of Operation PEP--Prepare Educational Planners) is directed to those managers who…

This paper explores the role that language can play in the development of technologies or other processes within an organisation. Examples and lessons from the literature of the learning organisation are looked as a key in the development of language. The paper uses a practical example of a customer complaints management system to demonstrate how…