A Personnel Utilization System has been designed at Broward Community College, which combines payroll, personnel, course, and function information in order to determine the actual duties performed by personnel for the amount of remuneration received. Objectives of the system are (1) to define the tasks being performed by faculty, staff, and…

The installation of 275 microcomputers in 34 academic departments over 18 months at the University of California, Santa Barbara, is discussed. This undertaking by the Provost's Office of the College of Letters and Science was designed to enhance faculty productivity by increasing access to computing, and to enhance administrative support to…

The 1980 CAUSE conference focused on how the management information systems area can add to the efficiency and effectiveness of the higher education institution. After acknowledgements and brief notes on general session topics, the papers are presented in six groups: (1) issues in higher education (futures planning, strategic decision-making, and…

The way that the U.S. Department of Education's Office of Student Financial Assistance (OSFA) should conduct its quality assurance function of monitoring a processing contractor is described. For the following quality assurance procedures, information is provided on the goal of the procedure, activities to be measured, measures, and the role of…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…