In order for research programs at academic medical centers and universities to survive and thrive in the increasingly challenging economic, political and regulatory environment, successful transformation is extremely important. Transformation and quality management techniques are increasingly well established in medical practice organizations. In…

The scope of institutional research (IR) undertaken in Australasian universities is progressively expanding. A traditional focus on student life cycle elements such as enrolment, retention and satisfaction has been complemented for some years now by other areas of focus including research performance and community engagement. More recently,…

An experimental program at the University of Woollongong (Australia) identified a quality management framework, developed indicators of institutional performance, created a database for user-defined information needs, and provided access to information at all institutional levels. The project explored use of performance indicators and demonstrated…

The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…

Contents include an introduction to information systems (basic concepts and life-cycle); development of an information system (design, implementation, testing, and conversion); operation (evaluation and maintenance, quality control, and economics); and case studies of such systems at the New University of Lisbon, Bath University, Laval University…

A portion of the curriculum for a Management Information Systems degree was redesigned to enhance the experiential learning of students by focusing it on a three-semester community-based system development project. The entire curriculum was then redesigned to have a project-centric focus with each course in the curriculum contributing to the…

This paper seeks to provide a rationale for evaluating Technical and Further Education (TAFE) programs by using a management system approach that is based on corporate planning. The first section reviews the sources of increased demands for accountability in TAFE (societal, economic, government, and legislative sources) and examines various…

The ability of operating departments of an institution to mechanically gather, summarize, and report "local" data is discussed. Problems are outlined that arise when departments have the ability to produce data and do so with rigorous quality control by the institution's central information management organization. (MLW)

In order for these systems to be effective, attention must be paid to data sources, methodology used in collecting them, the value judgments they represent, and any conditions that might make data peculiar to a given situation and unusable in another. (Author/MBR)

The need for information controls for college records management programs and the elements of program organization, planning, and management are discussed. Conditions at institutions that indicate a flaw in information control are identified, along with the benefits of a sound records management program. The management of an information and…

The philosophy, structure, and operation of a Dutch system for institutional self-evaluation in higher education (AMOS) are described. The system is centrally designed to assist in national resource allocation for higher education, but the feedback is intended primarily for institutions and faculties to use in increasing efficiency and…

Origins of Australia's university quality improvement program are outlined, and its design is examined. Issues discussed include implications of the program for individual institutions, its proposed method of redistributing research funds, and potential problems associated with performance appraisal. (MSE)

This paper discusses the procedures best suited for storing, organizing, and using past and present National Assessment of Educational Progress (NAEP) data, as well as procedures and systems used for archiving past and future data, and the quality-control procedures employed to ensure the integrity and responsiveness of the data management system.…

Selected data drawn from national sources are statistically refined to construct a microcomputer-based model for monitoring academic quality and simulating the effects of management decisions. The method, illustrated for doctoral institutions here, can be used for colleges at any level, across institutions, and over time. (MSE)

The New York City Public School System has mandated an Integrated Student Data System (ISDS). This integrated system will include data already maintained in independent computerized files, as well as data that have not been computerized in any systematic way. This paper explores general issues about data accuracy for a system that covers all the…